Angelo Fred Mabatid
Pukekohe,New Zealand
Summary
Detail-oriented Retail and E-commerce Professional experienced in developing and executing innovative strategies that optimize user experiences and enhance brand visibility. Increased online sales through effective collaboration and strategic planning. Focused on driving revenue growth and contributing to organizational success.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Major Fill Operations Specialist
Woolworths New Zealand
Pukekohe, New Zealand
04.2025 - Current
- Monitored stock levels and replenished shelves to maintain optimal inventory and support customer needs.
- Received, unpacked, and sorted grocery deliveries to ensure timely product availability.
- Arranged products on shelves according to planograms to enhance visual appeal and accessibility.
- Ensuring products are correctly priced and promotions are clearly marked for customers.
- Collaborating with other nightfill team members and sometimes interacting with vendors or delivery personnel.
- Created and managed schedules for team members to ensure adequate coverage during shifts.
- Reported directly to the Department Manager regarding daily operations and team performance.
- Adhering to health and safety guidelines, including proper lifting techniques and reporting any incidents.
- Keeping the store clean, tidy, and presentable, including sweeping, dusting, and removing empty packaging.
Nightfill Assistant
Woolworths
, New Zealand
06.2024 - Current
- Stocked shelves to enhance visual appeal and facilitate customer shopping experience the following day.
- Organized products in correct sections and verified price tickets for accuracy to support seamless customer transactions.
- Maintained cleanliness standards in stores and stockrooms to promote a safe and inviting environment.
- Collaborated with team to complete assigned tasks efficiently.
Nightfill Supervisor
Woolworths
, New Zealand
11.2024 - 04.2025
- Collaborated with nightfill team and coordinated with vendors or delivery personnel to streamline delivery processes.
- Monitored stock levels and replenished shelves using scanning and inventory logs.
- Received, unpacked, and sorted grocery deliveries to maintain stock levels and ensure product availability.
- Following planograms and instructions to arrange products on shelves in an organized and appealing manner.
- Verified pricing accuracy and clearly marked promotions to enhance customer shopping experience.
- Keeping the store clean, tidy, and presentable, including sweeping, dusting, and removing empty packaging.
- Adhering to health and safety guidelines, including proper lifting techniques and reporting any incidents.
E-commerce Executive
Hegen Pte. Ltd.
, Singapore
07.2022 - 04.2024
- Implement and execute campaigns on brand websites and marketplaces to achieve maximum gains in terms of revenue and profitability.
- Increase company's GMV of 80% in first half of 2023 vs. first half of 2022.
- Gross merchandise value growth of 120% in Gift Sets category in 2023 vs. 2022.
- Gross merchandise value growth of 90% in Feeding category in 2023 vs. 2022.
- Grew brand to become number 1 Top Milk Feeding Bottle in Lazada and Shopee.
- Establish Hegen as the Top 15 brand in Lazada and Shopee in the entire Mother & Baby Category.
- Expanded business presence on platforms like Grab Mart and TikTok Shop.
- Streamlined daily operations across listing, inventory, order fulfilment, customer service, and returns & exchanges.
E-commerce Executive
Primer Uniglobe Singapore Pte. Ltd.
, Singapore
03.2018 - 07.2022
- Develop and manage Online shops whilst also being innovative with regards to marketing strategy and campaigns.
- Grow the business on a YOY basis by 20 to 40%.
- Managed inventory to ensure accurate stock levels across all e-commerce channels.
- Expanded the business at departmental stores online shops.
- Delivered retail and customer service activities, exceeding sales targets and enhancing customer satisfaction.
Merchandising Assistant
Primer Uniglobe Singapore Pte. Ltd.
, Singapore
01.2016 - 01.2018
- Designed and arranged store displays, increasing product visibility and attracting customer attention.
- Coordinated stock distribution, ensuring timely availability and supporting sales objectives.
- Supervised and trained junior store sales staff to improve team performance and service quality.
- Collaborated with brand managers to execute operational tasks and marketing strategies.
- Became proficient at stock management.
- Developed excellent customer service skills.
Sales Coordination
Primer Uniglobe Singapore Pte. Ltd.
, Singapore
03.2015 - 12.2015
- Sorted daily sales reports by bin location and stock on hand to streamline transfer order creation.
- Fulfilled additional order requests from own stores and department stores to ensure inventory availability.
- Compiled daily sales reports to facilitate store replenishment.
- Creation and requisition of department stores SKU and UPC for their system upload and pricing.
- Customer service relations to customers who claim for warranty, brand inquiries Compilation of stock returns and bags for repair.
Sales Associate
Primer Uniglobe Singapore Pte. Ltd.
, Singapore
05.2013 - 02.2015
- Promoted special offers within store to attract customers.
- Providing customers with information on pricing, product features, and benefits.
- Resolved customer complaints effectively to enhance satisfaction.
- Maintained optimal stock levels to ensure product availability.
- Processing orders, operating the POS register, and resolving returns issues Promoting special sales, offers, and awareness of the store loyalty program.
- Arranging and planning staff roster.
Data Encoder
Manila International Airport
, Philippines
03.2010 - 04.2013
- Encoded approved requests from visitor concessionaires, media, government offices, airport staff, and airport security to facilitate access management.
- Issued daily, visitor, and media passes for airport staff to ensure compliance with security protocols.
- Supported administrative tasks to improve team operations and workflow.
Sales Associate
Marks & Spencer
, Philippines
07.2009 - 01.2010
- Promoted store special offers to enhance customer engagement.
- Providing customers with information on pricing, product features, and benefits.
- Handled customer complaints professionally to ensure satisfaction.
- Maintained optimal stock levels to support sales.
- Maintained store cleanliness daily by organizing products and tidying displays.
- Assisted in conducting monthly inventory counts to ensure accurate stock levels.
Sales Associate
JD Sports
, London
02.2009 - 06.2009
- Promoted store special offers to increase customer engagement and drive sales.
- Providing customers with information on pricing, product features, and benefits.
- Resolved customer complaints professionally to enhance satisfaction and loyalty.
- Maintained optimal stock levels to support sales and customer satisfaction.
- Performed daily store housekeeping to ensure cleanliness.
- Supported monthly stock take by organizing inventory counts.
Education
Bachelor of Science - Nursing
Olivarez College
Philippines01-2009
High School -
St. Mark's Institute High School
Philippines01-2004
Skills
- Supply chain management
- Logistics coordination
- Warehouse operations
- Inventory control
- Order fulfillment
- Production planning
- Forklift Operator
- Safety compliance
- Team collaboration
- Order fulfillment
- Organization
- Detail orientation
- Interpersonal communication
- Sales analysis
References
Anthony Español, Caregiver, +64 27 385 8575
Hobbies and Interests
I am a family oriented person who loves to spend time with my family on weekends or during my spare time by going to the park, swimming, mall hopping, watch movies and eating. I have also an interest in Basketball, gaming, loves music and singing.
Personal Information
Visa Status: Partner of AEWV and a Open Working Visa Holder
Community And Volunteer Experience
- Red Cross, Singapore, 02/01/23, 12/01/23, Red Cross Junior Volunteer, Assist in care for the elderly, differently abled, safety which centers on first aid.
- Team NILA, Singapore, 04/01/23, 12/01/23, Team NILA Volunteer, Assist in any task given in Singapore's sports event.
Certification
Forklift Operator Certificate - Issued by National Forklift Training Ltd. on October 16, 2024.
Timeline
Major Fill Operations Specialist
Woolworths New Zealand
04.2025 - Current
Nightfill Supervisor
Woolworths
11.2024 - 04.2025
Nightfill Assistant
Woolworths
06.2024 - Current
E-commerce Executive
Hegen Pte. Ltd.
07.2022 - 04.2024
E-commerce Executive
Primer Uniglobe Singapore Pte. Ltd.
03.2018 - 07.2022
Merchandising Assistant
Primer Uniglobe Singapore Pte. Ltd.
01.2016 - 01.2018
Sales Coordination
Primer Uniglobe Singapore Pte. Ltd.
03.2015 - 12.2015
Sales Associate
Primer Uniglobe Singapore Pte. Ltd.
05.2013 - 02.2015
Data Encoder
Manila International Airport
03.2010 - 04.2013
Sales Associate
Marks & Spencer
07.2009 - 01.2010
Sales Associate
JD Sports
02.2009 - 06.2009
Bachelor of Science - Nursing
Olivarez College
High School -
St. Mark's Institute High School