ANGIE JOHNSTON
Levin,LEVIN
Summary
Seasoned Employee bringing 20 plus years of experience working with individuals across varying demographics to promote healthy living and productivity. Hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals. Im Honest and reliable with a strong dedication to succeed. I'm Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent Time management skills. Motivated to learn, grow and excel in the position I hold. I have a lot to offer from life experiences along with skills learnt along the way.
Professional cleaning expert with extensive experience in maintaining high standards of cleanliness and organization. Consistently achieves outstanding results by focusing on thorough cleaning practices and attention to detail, contributing to pleasant environment. Highly reliable team player, adaptable to changing needs, and skilled in communication and time management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Housekeeping Cleaner
Compass Group NZ
Ohakea, MWT
03.2024 - Current
- Operated cleaning equipment, including vacuums and floor polishers, to enhance efficiency.
- Trained new staff on cleaning techniques and safety protocols, fostering a knowledgeable team environment.
- Developed cleaning schedules that optimized operational efficiency while maintaining high cleanliness standards.
- Resolved guest inquiries regarding housekeeping services promptly, improving overall guest experience.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Rotated linens in storerooms and replenished when supplies ran low.
Commercial Cleaner
Stanbury Electrical
Christchurch, CAN
01.2023 - 05.2024
- Oversaw daily cleaning operations, ensuring compliance with safety and sanitation standards.
- Implemented efficient cleaning schedules to optimize workflow and reduce downtime.
- Trained new staff on proper cleaning techniques and equipment usage.
- Utilized industrial cleaning equipment and chemicals safely for various surfaces and environments.
Store Manager
Millers Women's Clothing
06.2022 - 09.2022
- Managed a Woman's clothing store. Staffing Rosters, timesheets, KPIs, Open/ Closing, banking, stock rotation, customer service, hiring staff, shop displays
Community Support Worker
Florence Nightengales
01.2021 - 03.2022
- Provided emotional support to affected residents and victims and assisted in developing long term recovery plans and goals.
- Worked with Brain injury clients, weekly progress notes and assessments with Psychologists and OT.
- Program planning , weekly outings and Aeroless learning help create independent living. Supporting sensitive clients through ACC, weekly follow ups along with weekly progress notes and reintegrating into the community, supporting appointments, community activities and working on self esteem and confidence.
Shop Assistant
Crazy Daves Fruit And Veg Shop
11.2020 - 12.2020
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering the store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Stock rotation, Til operation,packing and labeling.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
Caregiver
Hoon Hay Rest Home
09.2020 - 10.2020
- Carried out day-day-day duties accurately and efficiently.
- On-call casual shifts as required, daily care of residents with Dementia.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Weekly activities with Rest Home residents, organizing daily programs.
- Cleaning in the Rest home
- Worked flexible hours; night, weekend, and holiday shifts.
Caregiver/ Activities CoOrdinator
Ilam Lifecare
09.2015 - 09.2020
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and a fast-paced atmosphere.
- Offering friendly and efficient service to customers, handled challenging situations with ease. Maintained excellent attendance record, consistently arriving to work on time.
- Daily care of residents, one on one support and assistance, meal service, activities for residents in the home, Weekly Van trips, organizing entertainers monthly, ordering and stocking in house shop for residents, daily record taking(progress notes) of residents daily cares and activity participation, Monthly resident meetings.
Housekeeping/Activities Coordinator
Hoon Hay Dementia
01.2013 - 01.2015
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Maintained and ordered supplies for activities.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
- Maintained cleanliness of Dementia wing resident rooms and common areas.
Senior Caregiver/Activities Assistant Volunteer
Alpine View Care Center
01.2011 - 02.2013
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a clean, safe and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Provided safe mobility support to help patients move around personal and public spaces. Assisted disabled clients to support independence and well-being.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisors well-informed.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels. Conferred with the supervisor to discuss patient condition and medical care.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Completed regular check-ins and progress reports for each client.
- Transported clients to and from medical appointments with safety and efficiency.
- Replaced bandages, dressings and binders to care for wounds and encourage healing. Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationships.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Maintained strong connections within the caregiver community to gain continuous knowledge.
Office Administrator
HTS Airtime Services Ltd
01.2008 - 02.2010
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment used to budget and make orders for new supplies.
- Trained new employees on administrative procedures, company policies and performance standards.
- Running front desk/Customer Service, Answering phones and emails, Cash handling, Showroom sales, Dealing with supplies and stock ordering/invoicing, timesheets,Overseeing repairs department.
- Organizing rental radios for large companies and events.
Commercial Cleaner
Deemac Services Ltd
02.2006 - 05.2007
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Maintained clean, neat and professional entrances.
- Handled equipment, chemicals and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment. Delivered quality customer service to address urgent needs and cleaning requests. Ordered and stocked cleaning supplies based on current workload and upcoming jobs. Performed inventory management to keep storage areas and carts well-stocked.
- Organized the cleaning of weekly council sites, stocking work vehicles supervising staff and reporting back to management.
Owner/Operator Supervisor
Pristine Clean Service Ltd
02.2003 - 01.2005
- Managed day-to-day business operations.
- Organizing and maintaining a client base.
- Customer service, advertising, staff wages, supervising staff onsite.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs. Cash handling/Invoicing/GST,Accounts.
- Organized builders cleans for varied companies.
- Stock ordering and maintenance.
Education
Medical Reception -
Career Academy
03-2022
Reception And Office Support - undefined
Career Academy
07-2021
Skills
- Client needs assessments, Progress evaluations
- First Aid/CPR, PPE Compliance
- Training and Development, Team Building
- Multitasking/ Management Abilities
- Store Displays
- Staffing Rosters, Timesheets, and Coordination
- ACE studies level 1 and Altura certificates in Medication Competency, NZQA accredited subjects
- Running of day care and after school programs for low decile families
- Community support program for brain injury clients using aeroless learning and coordination with Psychologists and Occupational therapists
- Running a mobile ice-cream vending Business completing a public relations course
- Fundraising for Church conferences, and running youth group activities and women's meetings
- Initiated the running of an information desk
- Activities Coordinator in Rest Homes and running Rest Home shop
- Planning
- Proper chemical usage
- Guest relations
- Hazardous chemical training
- Chemical handling
- Quality assurance controls
- Building maintenance
- Room preparation
- Exceptional time management
- Linen replacement
Certification
- First Aid Certificate Basic onsite First Aid.
- Caregiver - 2016 Onsite Ilam Lifecare
- Company First Aid - Sep 2020 St Johns Continuing education in Cultural Awareness, Health and Safety, Hoist training hospital care, Altura learning online training with 46 plus certificates.
- Caregiver - Christchurch 2013 Alpine View Retirement Village Professional development completed in A.C.E. Program Level 1 Residential care of Older Adults.
- Caregiving - Christchurch 2012 NZQA Professional development completed in NZQA Certificates. Christchurch, CAN
Timeline
Housekeeping Cleaner
Compass Group NZ
03.2024 - Current
Commercial Cleaner
Stanbury Electrical
01.2023 - 05.2024
Store Manager
Millers Women's Clothing
06.2022 - 09.2022
Community Support Worker
Florence Nightengales
01.2021 - 03.2022
Shop Assistant
Crazy Daves Fruit And Veg Shop
11.2020 - 12.2020
Caregiver
Hoon Hay Rest Home
09.2020 - 10.2020
Caregiver/ Activities CoOrdinator
Ilam Lifecare
09.2015 - 09.2020
Housekeeping/Activities Coordinator
Hoon Hay Dementia
01.2013 - 01.2015
Senior Caregiver/Activities Assistant Volunteer
Alpine View Care Center
01.2011 - 02.2013
Office Administrator
HTS Airtime Services Ltd
01.2008 - 02.2010
Commercial Cleaner
Deemac Services Ltd
02.2006 - 05.2007
Owner/Operator Supervisor
Pristine Clean Service Ltd
02.2003 - 01.2005
Reception And Office Support - undefined
Career Academy
Medical Reception -
Career Academy