Angie Tekaawa
Ngongotaha
Summary
Proven in enhancing customer satisfaction and sales, I excel in relationship building and cash handling. Leveraged team collaboration and positive engagement to surpass service standards, notably increasing my sale skills. I drive excellence and customer loyalty through proactive service and strategic loss prevention.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Mountain Warehouse
04.2024 - 09.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Fast Food Crew Member
Red Rooster
05.2023 - 09.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
Apparel Team Member
The Warehouse
06.2022 - 04.2023
- Operated cash register to process customer transactions.
- Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
- Achieved high levels of customer satisfaction by addressing concerns empathetically while offering solutions tailored towards individual needs.
- Managed store cleanliness standards during opening or closing shifts, ensuring a welcoming environment for customers at all times.
- Implemented loss prevention strategies by monitoring customer activity and reporting suspicious behavior when necessary.
Education
Level 2 And Most Level 3 -
Rotorua Girls High School
06.2022
Skills
- Cash handling
- Relationship building
- Stock management
- Customer needs assessment
- Team collaboration
- Positive customer engagement
Timeline
Sales Assistant
Mountain Warehouse
04.2024 - 09.2024
Fast Food Crew Member
Red Rooster
05.2023 - 09.2023
Apparel Team Member
The Warehouse
06.2022 - 04.2023
Level 2 And Most Level 3 -
Rotorua Girls High School
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