Summary
Overview
Work History
Education
Skills
PERSONAL STATEMENT
Timeline
CustomerServiceRepresentative

Angzhel Tunupopo

Manurewa,New Zealand

Summary

Dynamic and dedicated professional seeking full-time opportunities in the hospitality, tourism, and recreation industry. Proven ability to deliver exceptional customer service and create memorable experiences for guests. Strong background in managing diverse teams and optimizing operations to enhance guest satisfaction. Committed to positively contributing to a vibrant team environment while driving organizational success.

Overview

11
11
years of professional experience

Work History

Customer service representative

Heimana music
01.2015 - Current
  • This family business is where I first stepped into the world of employment. Being one of the faces Of the market stall, my job was to deliver useful advice. Allowing customers to make informed decisions about their purchases. Upselling was a strong point in this role. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Housekeeping

Jet park hotel
03.2024 - 07.2024
  • Maintaining the cleanliness of a designated area, including rooms, common spaces, and bathrooms, through tasks like sweeping, mopping, dusting, vacuuming, making beds, replacing linens, removing trash, and ensuring adherence to established cleaning standards and safety protocols

Line packer

Tally’s ice cream
10.2021 - 07.2022
  • Packaging pre-made 5 litre ice cream cartons into deliverable packages for retail distribution. This role placed me with a team of five in a factory line setup. The role included maintaining a clean and efficient work station Accomplished production goals by working with speed and accuracy. Examined and inspected containers, materials or products to meet quality specifications.

Front of house

Lucky cafe
01.2021 - 12.2021
  • Responsible for creating a welcoming and positive experience for guests, including tasks like greeting, seating, taking orders, and ensuring a clean and comfortable dining environment

Education

Ncea level 1 - undefined

Auckland seventh day Adventist high school
Auckland
01.2020

Skills

  • Customer service
  • Condiment preparation
  • Attention to details
  • Cash handling
  • Food preparation
  • Crew training

PERSONAL STATEMENT

I am a hardworking with 5 years experience as part of the sales team for heimana music at the Otara flea markets on the weekends. Skilled in project and time management with extensive knowledge of products and service with proven multitasking abilities. Committed to maintaining professional relationships with people to increase profitability and drive business results. I am young and want to grow my experiences across several industries. I am willing to learn also a fast learner who can pick up tasks relatively quickly. precise and rapid order processing skills. Informative when explaining menu options. Pleasant personality and great communication and customer service skills.

Timeline

Housekeeping

Jet park hotel
03.2024 - 07.2024

Line packer

Tally’s ice cream
10.2021 - 07.2022

Front of house

Lucky cafe
01.2021 - 12.2021

Customer service representative

Heimana music
01.2015 - Current

Ncea level 1 - undefined

Auckland seventh day Adventist high school

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Angzhel Tunupopo