ANH NGUYEN
Hoi An Vietnamese Restaurant
Hillcrest,Auckland
1
Certification
2027
years of professional experience
I want to use PEX (Process improvement- Lean & 6 sigma, Kaizen) and apply this tool and methodology into all kind of business and life issues. I am very interesting with the spirit EVERY PROCESS CAN BE IMPROVED.
Work History
Caregiver
2 Years 5 MonthsCatering, Barista, Bar and FOH staff
2 Years 9 Months- Beginning of 2024 to now
Senior Cook
2 Years 9 Months- Head of kitchen unit in the event
- Prepare raw material for the selling menu, precook to prepare for pick time.
- Supervise and train kitchen team to uphold the highest standards of food preparation.
- Set the rules and train for kitchen team about each of task in the procedure to make sure every team member understanding well their responsibility.
- Oversee the operation of the kitchen, ensuring smooth operations and high-quality food delivery.
- Maintain a clean and organized kitchen, adhering to all health and safety regulations.
- Monitor and control food inventory and wastage to ensure profitability.
- Keep left over food fresh, label and note for the next events
- Beginning of 2024
Chef Cook
- Prepared authentic Vietnamese dishes following traditional recipes and restaurant standards.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Assisted in inventory management, tracking supplies, and minimizing waste effectively.
- Collaborated with team members to streamline food preparation processes during peak hours.
Customer Services, Procurement, Process Improvement Manager
15 Years 1 Month- Manage all customer issues
- Cooperate operation department to have proper answer to customers
- Build the customers network and relationship
- Analize data and support other departments for smoothly operation.
- Run auction for material purchasing
- Manage the supply chain for the orders
- Warehouse control to ensure safe and adequate stock
- P/L calculate on each service.
- At ERRIA Container Service- Vietnam
- Key responsibilities
- Achievements
- Best support team from 2012-2022
- Green belt of Process Improvement (Lean & six sigmas)
Education
Bachelor
- Graduated 1997
- LCQ- Auckland 2024
Skills
Customer service
Listening skill
Problem solving
Presentation
5S- Kaizen
Passion of cooking
Team work
Interests
Because of my marriage with NZ citizen from May 2023
I moved to New Zealand with my husband and I know I will start again and I want to start from a kitchen where I feel comfortable
confidence to do my passion. I hope I can develop myself with cooking and hospitality as well as contribute my experiences to the success of the organization.
Certification
LCQ
Timeline
Caregiver
VisionWest Community Trust
05.2024 - CurrentRead More
Catering, Barista, Bar and FOH staff
Eventfinda Stadium
01.2024 - CurrentRead More
Senior Cook
Eden Park
01.2024 - CurrentRead More
Customer Services, Procurement, Process Improvement Manager
ERRIA Container Service
06.2008 - 07.2023Read More
Hue Pedagogical University
Bachelor
Read More
Chef Cook
Hoi An Vietnamese Restaurant
2025 - CurrentRead More