Anihera Aroha white
Auckland
Summary
Dedicated professional with experience at Mahitahi Trust, excelling in customer service and problem-solving. Skilled in multitasking and teamwork, effectively improving customer satisfaction and patient care. Demonstrates strong organizational abilities and clear communication, ensuring efficient and high-quality outcomes.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
KFC
07.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Security Officer
Matrix Security Systems
07.2024 - Current
- Investigated security incidents to identify root causes and prevent future occurrences.
- Utilized incident management software, tracking incidents and improving response efficiency.
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Utilized the NIST framework for creating policies and improving security infrastructure.
Mental Health Support Worker
Mahitahi Trust
01.2024 - 08.2024
- Developed individualized care plans tailored to each patient's specific mental health needs.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
Education
High School Diploma -
ALFRISTON COLLAGE
Manurewa, NZ12-2020
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Cleaning and sanitizing
Certification
- Forklift Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Complete all essential training for the security.
Languages
English
Native or Bilingual
Maori
Native or Bilingual
Timeline
Crew Member
KFC
07.2024 - Current
Security Officer
Matrix Security Systems
07.2024 - Current
Mental Health Support Worker
Mahitahi Trust
01.2024 - 08.2024
High School Diploma -
ALFRISTON COLLAGE
Similar Profiles
Ilona LambIlona Lamb
Customer Service Team Member at KFCCustomer Service Team Member at KFC
LUCAS BONNETTLUCAS BONNETT
Kitchen Hand and Front Packer at KfcKitchen Hand and Front Packer at Kfc
Milad SafariMilad Safari
Crew Member at KFCCrew Member at KFC