Anil D'souza
Auckland,Papatoetoe
Summary
I would like to explore the possibilities of joining your organization and to experience achieving common goal and growth of the organization. Reliable individual committed to achieving quality results through good attention to detail. Learns quickly to complete tasks within target timeframes. Demonstrates keen eye for detail to maintain cleanliness and safety standards.
Overview
23
23
years of professional experience
Work History
Food Server
Arabian Food Supplies Company
2000.03 - 2022.09
- Handled hotel rooms by managing front office
- Managed the customer phone calls, messages, e-mails etc
- Provided information about hotel to customers to facilitate them
- Supervised all staffs duties
- Make sure all the staff is proficiently trained to improve service, efficiency and profitability
- Responsible for controlling staffing and performing employee performance evaluations
- Handled property functions on daily basis to ensure best performance and persistent upgrading in customer service, employee proficiency and performance, marketing, property ambience and income
- Assist in the food & beverage operations
- Also make sure possessions are in good, working conditions
- Responsible for allocating, defining and assigning accountability and authority for particular functions to different departments
- Communicate with other departments to ensure customer satisfaction, maximum profit and efficiency
- Also responsible for monitoring and guiding hotel staff to maintain standards
- Ensured highest profits through expenditure and labor management
- Maintained the best possible standards regarding services including maintenance cleanliness, sanitation and other facilities
- Handled all functions regarding food and beverage services which include restaurant, banquet rooms, lounges, kitchen and storage rooms.
Education
No Degree - Hospitality
Ganapathi Junior College
Mangalore04.1989
Skills
- Self motivated enthusiastic energetic and easy to communicate with associates
- Leadership skills able to work as part of team attention to detail remarkably cooperation’s
- Trust worthy calm under pressure reliable
- Excellent communications skill ability to put people at ease
- Hard work and job dedication confident to achieve responsibility taken
- Excellent in computer so as to keep customers details by creating their own databases
- Able to do work as per assignment
- Capable to handle phone calls and e-mail of customers
- Capable to handle the needs of customers
Additional Information
22 Years of Experience In Hotel Industry
Lookingfor
opportunity to perform in hotel management field with experience in managing daily hotel and Caterering activities
Languages
English
Hindi
Kanada
Konkani
Tulu
Academicdetails
Pre University college .(PUC)
Passportdetails
P6284375, 07/05/2017, 06/05/2027
Drivinglicence
- New Zealand Driving Licence
- Indian Driving Licence
- Kingdom of Saudi Arabia Driving Licence
Recommendations
Tenaz Greetta Dsouza, +64212751904
Personal Information
- Date of Birth: 06/12/1970
- Nationality: Indian
- Marital Status: Married
- Visa Status: work visa
Timeline
Food Server
Arabian Food Supplies Company
2000.03 - 2022.09
No Degree - Hospitality
Ganapathi Junior College
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