Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Operations Manager
JM Logistics
Auckland
12.2023 - Current
Managed daily operations of the company, ensuring efficient processes and optimal performance
Supervised a team of more than 30 employees, providing training and support to enhance productivity and performance
Developed and implemented operational policies and procedures to improve efficiency and reduce costs
Coordinated with various departments to ensure smooth workflow and timely completion of projects
Analysed operational data to identify trends, issues, and opportunities for improvement
Conducted performance evaluations and provided feedback to employees
Manage fleet service and organise for servicing and COF before due dates
Update fleet information in Eroad service.
Accounts Payable Officer
VT Transport Limited
Auckland
09.2022 - 09.2023
Managed the full accounts payable cycle, including invoice verification, approval, and payment processing
Ensured compliance with company policies, accounting principles, and regulatory requirements
Maintained accurate and up-to-date accounts payable records and documentation
Reconciled vendor statements and resolved discrepancies promptly
Assisted in financial audits and provided necessary documentation and explanations
Monitored cash flow and prepared weekly and monthly accounts payable reports for management review
Collaborated with procurement and finance teams to improve payment processes and vendor management
Developed and implemented policies and procedures to improve efficiency and compliance within the department
Supervised a team of accounts payable clerks, providing training, support, and performance evaluations
Coordinated with other departments to streamline workflows and improve interdepartmental communication
Managed vendor relationships, negotiated payment terms, and resolved any discrepancies or issues
Conducted monthly financial closings and prepared reports for senior management
Analyzed accounts payable data to identify trends, discrepancies, and opportunities for process improvements.
Managed accurate and timely processing of over 150 invoices per month.
Senior Tax Assessor
Fiji Revenue & Custom Services Management Section
Suva
01.2015 - 08.2022
Provided general tax advice to accountants, tax agents, lawyers, and the business community on various tax types including Income Tax, Value Added Tax, Provisional Tax, Withholding Tax, and more
Assessed and processed tax returns for businesses, partnerships, estates, trusts, and company returns
Assisted taxpayers in filling tax forms and explained processes of various tax types
Developed and reviewed standard operating procedures and standard interpretation guidelines
Conducted risk profiling of business taxpayers and headed processing of returns for improved revenue compliance
Updated income tax forms to align with national budget changes and audited income tax concessions applications
Provided national budget submissions to address revenue leakage and tax loopholes
Assisted the Director of Tax with providing tax opinions to taxpayers
Developed key performance indicators for various tax sections and improved processes for effective customer service
Reconciled tax ledgers and implemented improvements to tax management systems.
Ensured compliance with local, state, and federal regulations regarding property taxation and valuation procedures.
Streamlined tax assessment processes for increased efficiency and effectiveness in the department.
Updated assessment methodologies as needed to reflect changes in market conditions or regulatory requirements.
Officer in Charge (OIC)
FRCS Rakiraki Office
Rakiraki
01.2010 - 12.2014
Managed and oversaw the operations of the FRCS Rakiraki office, ensuring compliance with tax regulations and efficient processing of tax returns
Provided leadership and support to the tax assessment team, enhancing overall performance and accuracy.
Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
Conducted thorough risk assessments for various operational scenarios, ensuring safety and mission success.
Improved overall unit efficiency by implementing streamlined processes and procedures.
Recognized for exceptional leadership skills, receiving multiple commendations for outstanding performance as OfficerinCharge.
Maintained strict compliance with regulations, ensuring adherence to established policies and procedures.
Education
Bachelor of Commerce - Management & Accounting
Fiji National University
Suva, Fiji
09.2012
Diploma in Accounting - Accounting
Fiji National University
Suva, Fiji
06.2010
Pacific Leadership Program - Organizational Leadership
New Zealand Customs
Suva, Fiji
01.2016
Timeline
Operations Manager
JM Logistics
12.2023 - Current
Accounts Payable Officer
VT Transport Limited
09.2022 - 09.2023
Senior Tax Assessor
Fiji Revenue & Custom Services Management Section
01.2015 - 08.2022
Officer in Charge (OIC)
FRCS Rakiraki Office
01.2010 - 12.2014
Bachelor of Commerce - Management & Accounting
Fiji National University
Diploma in Accounting - Accounting
Fiji National University
Pacific Leadership Program - Organizational Leadership
New Zealand Customs
Skills
Problem-Solving
Team Leadership
Operations Management
Customer Service
Operations Monitoring
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