Anisha Mokeni
Auckland,AUK
Summary
I am a self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. A passionate and academic achiever with an excellent track record in both numeracy and literacy studies, keen and open minded to pursue a career within law and finance while balancing the role of a trustworthy employee.
Overview
3
3
years of professional experience
Work History
Lending Administration
Aotea Finance
Papatoetoe
12.2021 - Current
- Assisted customers in selecting the best loan product to meet their financial needs.
- Calculated loan payments, terms, interest rates and other costs associated with loans.
- Provided guidance to customers on how to use loan products effectively and responsibly.
- Reviewed and evaluated customer's financial information including credit reports and tax returns.
- Maintained accurate records of all loans applied for or approved by the company.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Delivered high levels of customer service to facilitate smooth processes.
- Reviewed loan agreements to confirm completeness and accuracy.
- Performed daily maintenance of loan applicant database.
Crew Member
Macdonalds
Papatoetoe, 2024
03.2021 - 03.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
Education
Business Administration -
New Zealand School of Education Business
Skills
- File Management
- Scheduling appointments
- Invoice Processing
- Legal Documentation
- Office Administration
- Customer Service
- Relationship Building
- Safe Food Handling
- Customer Engagement
- Problem-Solving
- Flexible Schedule
References
- Stephanie Fuimaono, 0224522772
- Krystal Perkinson, 02109073591
- Archie Esekielu, 0211126347
Timeline
Lending Administration
Aotea Finance
12.2021 - Current
Crew Member
Macdonalds
03.2021 - 03.2022
Business Administration -
New Zealand School of Education Business
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