Anita Kim
Hamilton
Summary
Dedicated professional with a strong background in customer service, team management, and problem-solving, ready to leverage skills in communication and interpersonal relations to excel as a Retail Store Manager. Proven ability to exceed goals and enhance customer satisfaction in fast-paced environments. Seeking to contribute expertise in retail operations and team leadership.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Mi Piaci
Auckland CBD
02.2019 - Current
- Performing store audits, assisting in staff interview processes, stock take, cash handling, managing a team, setting goals to exceed KPI's, and stylising customers.
Sales Assistant
Witchery Smith and Caughey
12.2017 - Current
- Stocking shelves, customer service, refunds, working the cash register, and complaints.
Barista/ Front of house
Bakehouse Café
Whakatane
01.2017 - Current
- Customer service, clearing tables, making orders, working in a fast-paced environment.
Education
Beauty Therapy - NCEA Level 4
Elite Beauty
Beauty & Skin - NCEA Level 3
Workplace First Aid -
Whakatane High School - NCEA Level 2
Whakatane High School
Skills
- Communication
- Interpersonal Skills
- Customer Service
- Empathy
- Attentiveness
- Problem Solving
- Commitment to Customer Satisfaction
Timeline
Assistant Manager
Mi Piaci
02.2019 - Current
Sales Assistant
Witchery Smith and Caughey
12.2017 - Current
Barista/ Front of house
Bakehouse Café
01.2017 - Current
Beauty Therapy - NCEA Level 4
Elite Beauty
Beauty & Skin - NCEA Level 3
Workplace First Aid -
Whakatane High School - NCEA Level 2
Whakatane High School