Aniva Leala
New Lynn
Summary
Energetic and Motivated Year 12 for spreading kindness and putting in help where is needed. Motivated with a passion for learning and a strong desire to excel in future endeavours. I am committed to leveraging my academic foundation to pursue opportunities for growth and development. With a practise approach to challenges and a dedication to achieving goals, I am eager to apply my skills in a dynamic environment. I am enthusiastic about gaining practical and contributing positively to this particular field of work.
Overview
1
1
year of professional experience
Work History
Temporary Service Assistant
Farmers New Lynn
10.2024 - Current
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Developed strong relationships with customers through exceptional communication skills, leading to increased loyalty and repeat business.
- Conducted regular checks to ensure compliance with health and safety regulations, maintaining safe environment for all.
- Improved customer experience by efficiently managing service requests and promptly addressing concerns.
- Maintained clean and organized workspace, contributing to pleasant environment for customers and staff.
Barista/Customer Service Sales Assistant
Clippers N Co
11.2023 - 05.2024
- Maintained clean work stations to adhere to health and safety guidlines
- Greeted and interacted with new and regular customers
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
No Degree - Math, English, Travel & Tourism, Chemistry, Health
Avondale College
08-2026
Skills
- Effective time management
- Strong communication skills
- Problem solving abilities
- Teamwork
- Independence
- Attention to detail
- Customer assistance
- Verbal and written communication
- Kitchen support
- Menu Memorization
- Customer service
Timeline
Temporary Service Assistant
Farmers New Lynn
10.2024 - Current
Barista/Customer Service Sales Assistant
Clippers N Co
11.2023 - 05.2024
No Degree - Math, English, Travel & Tourism, Chemistry, Health
Avondale College
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