Guest Service Assistant
Lulu International
12.2023 - 05.2024
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Communicated effectively with team members to guarantee smooth operations during high-volume periods.
- Handled guest complaints calmly and efficiently, rectifying issues to maintain customer loyalty.
- Supported event planning efforts by coordinating logistics and assisting in setup as needed.
