Anjela Adamson
Christchurch,New Zealand
Summary
Passionate & evidence-driven Research Professional, experienced in the areas of research data management, bibliometric data & analytics, academic publishing, & institutional repository services. I am resourceful in acquiring information, interpreting data, writing reports, presenting findings & copywriting. My personal skill set includes excellent communication & time management skills, prioritisation, organisation & patience, & I have a demonstrated history of meeting strict deadlines. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Positive and diligent Community Manager effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering experience paired with goal-oriented and performance-minded approach. Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Apres Bistro
01.2015 - 04.2016
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised a team of 15 employees.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Community Manager
Unilodge Sonoda and Hayashi Postgraduate and International Residence
08.2023 - Current
- Responsible for pastoral care, event hosting, administration, health and safety, recruitment efforts, team leadership, finance, and budgeting.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction. Improved annual resident feedback by 10% in Hayashi and 6.5% in Sonoda.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
- Evaluated property conditions and recommended improvements.
- Fostered diverse and inclusive community environment, implementing initiatives that celebrated cultural differences and promoted equality.
- Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
Residential Life Assistant
Unilodge Tupuānuku First Year Residence
04.2023 - 07.2023
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Responsible for the pastoral care of 100 residents
Dairy Assistant - Herd Manager
Rakaia Island
02.2020 - 03.2023
- Responsible for general farm duties, milking, stock handling, shed management, record keeping, farm maintenance, and animal health of a 1000 cows
Writing Consultant
Stellenbosch University
07.2017 - 07.2019
- Assisted students and lecturers in developing writing skills for assignments, theses, dissertations, and academic articles.
- 100% success rate in assignments, articles and theses handed in by students and lecturers
- Served as a valuable resource for clients by providing expert advice on various formatting styles, research methods, and citation guidelines.
- Developed strong relationships with clients through effective communication skills and genuine interest in their success as writers.
- Provided constructive feedback on drafts, helping clients refine their ideas and arguments for maximum impact.
- Developed and implemented customized writing strategies for clients, resulting in improved written communication skills.
- Analyzed clients'' written materials, identifying areas for improvement and suggesting concrete solutions.
Invigilator & Marker
Personology & Social Psychology, Stellenbosch University
07.2017 - 07.2019
- Marked undergraduate papers and invigilated during tests and exams.
- Collaborated with fellow invigilators to maintain a high standard of professionalism throughout the examination process.
Student Library Assistant
Stellenbosch University
07.2016 - 07.2019
- Aided librarians in the management and operation of a library, helped students locate books, checked books in and out, and provided research support.
- Managed an area of the library that held 60-100 students a day. Responsible for data collection and analysis of the quantity of postgraduate students who use the room.
Graduate Teaching Assistant
Stellenbosch University
04.2016 - 07.2019
- Assisted faculty with teaching duties, proctored exams, graded tests and assignments, mentored students, and participated in lecturing undergraduate courses.
- Responsible for 1500 students per year
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
- Supported instructors in grading exams and papers, maintaining accurate records of student performance throughout the semester.
- Served as a liaison between faculty members and students, addressing concerns and facilitating resolution of issues promptly.
- Assisted in the development of course materials, ensuring content was relevant and engaging for students.
- Supported curriculum development, aligning course content with current academic standards and student needs.
- Streamlined grading process, ensuring timely feedback on assignments and exams.
Assistant Module Coordinator
Stellenbosch University
04.2016 - 07.2019
- Composed lectures and assessments for the Personology module, taught second-year university students.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for 1500 students
- Boosted morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
Administrative Officer
Main Library, Stellenbosch University
05.2018 - 07.2018
- Tasked with data capturing, stock taking, ordering stock supply, statistics, and compilation of academic profiles.
Education
Master of Arts in Psychology -
Stellenbosch University
01.2017
Bachelor of Arts Honours in Psychology -
University of South Africa
01.2014
Bachelor of Arts in Humanities -
Stellenbosch University
01.2011
Stellenbosch University
StellenboschStellenbosch University
Coursera
Coursera
Coursera
FACT FACT first aid and CPR training
St Johns
Gender Minorities Aotearoa
The TEFL Academy
Skills
Computer Literacy Microsoft Office Suite
- Finance & Budgeting Recruitment Incidents and Conduct proceedings
- Self-Motivated Proactive Self-Management Time Management
- Effective Communication Interpersonal Skills Relationship Management Skills
- Collaboration Teamwork Supervisory skills Employee Retention
- Analytical Technical & Critical Thinking Continuous Improvement Mindset
- High Attention to Detail High Level of Accuracy
- Operations Management Passion for customer satisfaction Complaint resolution
- Critical Thinking Conflict Resolution Event Coordination
- Computer Skills Atlas ti RefWorks Mendeley
Research Quantitative & Qualitative Research Data Collection - Experience in Academic Research Reviewing & Critiquing Literature & Resources
- Copywriting Academic & Professional Writing Compiling Lectures & Assessment
- Presenting Directing Public Speaking
References
- John Liddel, Night Manager Team Leader, Unilodge Christchurch, 022 541 4764
- Daniel Thornton, Property Manager Operations, +64 27 944 1004
- Christine Wilson, Customer Service, 021 063 3346
Languages
German
Limited Working
Maori
Elementary
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Community Manager
Unilodge Sonoda and Hayashi Postgraduate and International Residence
08.2023 - Current
Residential Life Assistant
Unilodge Tupuānuku First Year Residence
04.2023 - 07.2023
Dairy Assistant - Herd Manager
Rakaia Island
02.2020 - 03.2023
Administrative Officer
Main Library, Stellenbosch University
05.2018 - 07.2018
Writing Consultant
Stellenbosch University
07.2017 - 07.2019
Invigilator & Marker
Personology & Social Psychology, Stellenbosch University
07.2017 - 07.2019
Student Library Assistant
Stellenbosch University
07.2016 - 07.2019
Graduate Teaching Assistant
Stellenbosch University
04.2016 - 07.2019
Assistant Module Coordinator
Stellenbosch University
04.2016 - 07.2019
Restaurant Manager
Apres Bistro
01.2015 - 04.2016
Master of Arts in Psychology -
Stellenbosch University
Bachelor of Arts Honours in Psychology -
University of South Africa
Bachelor of Arts in Humanities -
Stellenbosch University
Stellenbosch University
Stellenbosch University
Coursera
Coursera
Coursera
FACT FACT first aid and CPR training
St Johns
Gender Minorities Aotearoa
The TEFL Academy
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