Summary
Overview
Work History
Education
Skills
Languages
Timeline
OTHER: -

Anjli Anjli

Auckland | Gleneden,AUK

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Bawarchi Restaurant
Sandringham, Auckland
09.2019 - 05.2023
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Managing the staff rosters, make sure every standard for food safety, hygiene and health & safety all are met via health and safety application.
  • Analyzed business performance data and forecasted business results for upper management.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Ensuring company goals of customer satisfaction and delivering quality product service in store or via phone communication.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Dealing with customer complaints and issues via mail and phone

Education

Graduation Diploma in Business Management - Level 7

NorthTec, Auckland, NZ
10.2018

Master of Arts - Literature

Patiala University, Punjab, India
2015

Skills

Have good command on EFTPOS/Point of sales system both managing and trouble shooting

A strong proven background in customer services

Excellent in listening, communication, and verbal comprehension skills

Strong computer skills, flexibility, and maturity to work autonomously

Ability to easily identify customer's needs and provide thoughtful and timely solutions

Possess excellent organization and time management skills

A genuine passion for exceeding customer expectations

Skilled in exceptional telephone etiquette and good team player

  • Problem Resolution
  • Team Management
  • Friendly, Positive Attitude
  • Relationship Building

Languages

English
Hindi
Punjabi

Timeline

Assistant Manager - Bawarchi Restaurant
09.2019 - 05.2023
NorthTec - Graduation Diploma in Business Management, Level 7
Patiala University - Master of Arts, Literature

OTHER: -

  • Authorized to work for any NZ employer(no sponsorship required)
  • Reference available on request

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Anjli Anjli