ANKIT VIJH

• Managed a multipurpose retail store based out of Glen Eden, Auckland
• Managed the sales of all different products
• Knowledge of opening & closing and running of the system for billing purposes
• Maintained the stock and apprised the management of requirements as and when required
• Coordinated with the vendors and team members for old and new stocks
• Respond promptly to customer inquiries/complaints
• Gained experience during the closing/shutting down of the business (Putting sales for clearance of stock, convincing customers for more and more sales, dissembling and removing stocks and assets etc.)

HR Operations

• Managed Human Resources Information System (HRIS)
• Managed PMS (360o feedback process for evaluating performances which include self-assessment, peer feedback, manager’s feedback, and review by the super manager)
• Independently executed induction program, joining, confirmation & exit formalities
• Prepared HR Dashboards like attrition reports, operational efficiency reports, exception reports, and incentive reports for monitoring HR updates & evaluations
• Handled employee grievances by addressing their concerns
• Thought partner to senior stakeholders for policy implementations and planning

Talent Acquisition

• Interacted with operational managers to discuss hiring requirements
• Identified critical, technical, and behavioral competencies and preparing job descriptions
• Complete ownership of the execution by sourcing, conducted a preliminary assessment, and scheduled further interviews
• Managed external recruitment partners to ensure their efforts are in sync with the internal business need
• Lead and supported the campus engagement plans along with the team to hire from B-schools/Engineering colleges across India

Training and Development

• Collaborated with business leaders and presenters across various business units to schedule training, implement communication plans, manage participant enrolments, and coordinated training logistics
• Worked as a learning partner with the business leads involved in planning, strategizing, and execution of different training programs for new/lateral hires
• Worked on Dashboards and updating top management on - feedback for different sessions, training man-hours, training programs conducted, and training hours per employee.

Operations

• End to End training operations for Asia (India, Shanghai & Tokyo) (pre & post-training activities – Identifying facilitators, Training Scheduling, feedback, LMS Administration and improving standard operating procedures and work on project plans)

Project Management

• Collaborated with business leaders and facilitators across various offices to schedule training, implement communication plans, manage participant enrolments, and coordinate training logistics
• Partnered with L&D & HR Ops Program Leads to coordinate and schedule flagship programs in line with current and future project needs

Planning

• Worked as a learning partner with the business leads involved in planning, strategizing, and execution of different training programs
• Worked on Dashboards of QTD & YTD Data, graphs – average feedback for different sessions, training man-hours, training programs conducted, and average training hours per employee
• Managed course scheduling and tracking on the ZS internal Learning Management System (Net Dimension).

• Talent Acquisition: Executing the recruitment process by sourcing, screening, conducting the first line of interviews with the candidates, coordinating, and scheduling the technical interviews with the hiring manager, etc
• Coordination: Coordination of Induction program for new hires, joining which includes the mailer creation, meeting request, logistics arrangement, etc
• Operations: Support the HR lead and other team members with different HR initiatives/projects
• Learning Management System (LMS): Manage L&D scheduling and tracking on the Sapient internal Learning Management System (Taleo).

• Accountable for the entire recruitment process included: requirements from the business, sourcing, interviewing, coordinating, offer discussion, etc
• Accountable for HR administration, joining & exit formalities, assess and resolve complex issues within own area of responsibility
• Worked with the team for employee engagement activities within the organization
• Communication to all new joiners with details and a list of mandatory documents as required at the time of their joining
• Successfully developed training and development programs that provide the opportunity for employees to play a key role in the pace of their own professional growth and development