Summary
Overview
Work History
Education
Skills
References
Timeline
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Ankush Sharma

Napier City,HKB

Summary

Over Number years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Courier Contractor

NZ Post
Napier City, HKB
08.2020 - Current
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Picked up packages and made deliveries promptly, exceeding prior delivery records by Number% in just Number Timeframe.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sales Representative

Spark
Napier City, HKB
04.2019 - 06.2020
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Security Officer

Armourguard Security
Napier City, HKB
11.2018 - 04.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Customer service at recycling transfer station
  • Cash handling
  • Checked and verified photo identification prior to granting facility access.


ICT Technician

PB11 Tech
Napier City, HKB
11.2016 - 12.2018
  • Managed sales effort and operational planning by updating and tracking customer activity within company CRM system.
  • Developed and built customer relationships to surpass sales goals and maintain and expand market penetration.
  • Created and executed marketing and strategic territory plans by employing excellent organization and follow-through skills.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Backed up company data on regular basis, successfully recovering critical information after malware attacks.
  • Managed data transfers between systems and Type storage mediums.

Crew Trainer

McDonald’s
Papatoetoe, AUK
02.2014 - 10.2016
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained current knowledge of all team position requirements.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Education

Level 7 Diploma - Computer Networking

Aspire 2
Auckland, AUK
11.2014

B.Tech - Computer And Information Sciences

PIET
Patiala India
04.2013

Skills

  • Time Management
  • Heavy Lifting
  • Valid Driver's License
  • Customer Service
  • Smartphone Usage
  • Logistics and Transportation
  • Package Delivery and Pick-Up
  • Route Planning
  • Critical Thinking
  • Excellent Driving Skills
  • Resolving Shipping and Delivery Problems
  • Creative Solutions
  • Scheduled Services
  • Customer Inquiries
  • Effective Planning
  • Workflow Schedules
  • Team Goals
  • Shift Work
  • Customer Loyalty
  • Office Cleaning

References

Pankaj Arora (Manager)

Contact 02102317044


Olivia Hill (Assistant Manager)

Contact 0278433080


Timeline

Courier Contractor

NZ Post
08.2020 - Current

Sales Representative

Spark
04.2019 - 06.2020

Security Officer

Armourguard Security
11.2018 - 04.2019

ICT Technician

PB11 Tech
11.2016 - 12.2018

Crew Trainer

McDonald’s
02.2014 - 10.2016

Level 7 Diploma - Computer Networking

Aspire 2

B.Tech - Computer And Information Sciences

PIET

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