Ankush Sharma
City Central,Christchurch
Summary
Results-oriented duty manager skilled at inventory management, training and team leadership. Reliable, dedicated and industrious team player ready to apply several years of experience to challenging new role with room for growth and advancement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Porter
Sudima Christchurch Airport
Christchurch Airport , Christchurch
10.2023 - Current
- Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
- Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
- Coordinated with guests to provide special requests such as flowers or champagne in guest rooms upon arrival.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
- Processed payments for services rendered using cash register systems or POS terminals when necessary.
Store Manager
Thirst Liquor
Allenton , Ashburton
02.2023 - 09.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
Farm Assistant
PJ&AM NEAME LIMITED
Clinton , Southland
08.2021 - 02.2023
- Feeding, milking and caring for cows, goats and other animals.
- Monitoring animal health and wellbeing through regular checks on feed intake, body condition score and general behaviour.
- Maintaining a safe working environment by adhering to all safety regulations.
- Operating tractors and other farming equipment in accordance with safety guidelines.
- Repairing and maintaining farm infrastructure such as fences, gates, sheds and water systems.
Duty Manager
BOTTLE-O
Chartwell , Hamilton
04.2016 - 04.2021
- Developed and implemented strategies to improve customer service.
- Maintained accurate records of staff attendance, sales figures and stock levels.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Ensured adherence to health and safety regulations throughout the premises.
- Investigated customer complaints in a timely manner, resolving issues efficiently.
Education
Diploma in Strategic Management - Business Administration And Management
Wintec
Hamilton10-2016
Bachelor in Commerce -
University of Jammu
Jammu India10-2011
Skills
- Interpersonal Skills
- Punctual and Dependable
- Customer Service
- Worksite safety
- Critical Thinking
- Problem-Solving
- Building Supervision
- Strong Work Ethic
- Ensuring customer satisfaction
Certification
- LCQ
- Liquor Manager Certificate (expired)
Timeline
Porter
Sudima Christchurch Airport
10.2023 - Current
Store Manager
Thirst Liquor
02.2023 - 09.2024
Farm Assistant
PJ&AM NEAME LIMITED
08.2021 - 02.2023
Duty Manager
BOTTLE-O
04.2016 - 04.2021
- LCQ
- Liquor Manager Certificate (expired)
Diploma in Strategic Management - Business Administration And Management
Wintec
Bachelor in Commerce -
University of Jammu
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