Ankush Arun Konde
12 Cutler Street, New Lynn,AUK
Summary
Experienced eCommerce & Digital Marketing Specialist with 8 years of B2C & B2B success. Proficient in eCommerce and digital tools. Seeking dynamic web & digital role to leverage expertise and drive conversions. Extensive knowledge of eCommerce, payments, and revenue growth.
Overview
8
8
years of professional experience
Work History
ECommerce Specialist
Zempire Camping Equipment
11.2021 - Current
- Overseeing e-commerce platform customization, updates, and user satisfaction for optimal functionality.
- Maintain working knowledge of company products, services and promotions.
- Curating listings with compelling content, maintaining branding and a strong online presence.
- Conducting A/B tests, improving customer journey, and increasing conversion rates.
- Executing campaigns, monitoring performance, and adjusting strategies for a high ROI.
- Addressing inquiries, providing prompt solutions, and ensuring customer satisfaction.
- Utilizing tools, generating reports, and recommending improvements for data analysis.
- Coordinating stock, updating availability, and maintaining accurate product data.
- Conducting team sessions, aiding troubleshooting, and optimizing listings.
- Collaborating on e-commerce strategies to enhance sales and engagement through trend-driven decisions.
Digital Marketing Specialist
Smart Marine Hamilton
08.2021 - 11.2022
- Collaborated on dynamic digital strategies, boosting online presence and engagement with innovative approaches.
- Managed online platforms and campaigns, optimizing content and ensuring a seamless user experience.
- Utilized data-driven insights to refine strategies, elevate conversion rates, and maximize ROI.
- Executed SEO, SEM, and social media campaigns, adapting tactics for optimal results.
- Curated compelling content, maintaining brand consistency across digital channels. Analyzed market trends and competitor landscapes to identify growth opportunities.
- Implemented effective email marketing campaigns, tracking metrics and enhancing customer communication.
- Collaborated cross-functionally to align digital efforts with broader marketing goals.
- Stayed updated with evolving digital trends and explored new tools for continuous improvement.
Web Content Manager
Owner - Deliver Eats
05.2019 - 08.2021
- Orchestrated end-to-end website operations, encompassing planning, implementation, monitoring, and upgrades.
- Devised subscriber growth strategies and escalated web traffic metrics through targeted approaches.
- Assumed responsibility for troubleshooting and prompt resolution of all website-related issues.
- Crafted strategic website content in alignment with organizational objectives.
- Regularly enhanced User Experience (UX) for improved website usability.
- Stayed current with industry best practices and conducted competitive analysis.
- Designed impactful B2B & B2C marketing collateral such as banners, flyers, and brochures.
- Showcased proficiency in web graphics design using Adobe Photoshop & Illustrator.
- Executed comprehensive digital strategies, including social media, Google AdWords, and email marketing.
- Managed domain and hosting, ensured email functionality, and fortified web security.
- Provided adept app-based technical support to ensure exceptional customer experiences.
Web Administrator
Gun Supplies Limited
05.2017 - 06.2019
- Oversaw the entire lifecycle of the company's website, including development, customization, and administration.
- Led the design, development, and seamless content migration for a novel Cs-Cart eCommerce website.
- Orchestrated product photography, streamlined content coordination, and ensured efficient database management, all while optimizing the website's performance.
- Executed meticulous website traffic analysis, crafting impactful social media marketing strategies, and spearheading targeted email marketing campaigns.
- Demonstrated expertise in network security, proactively troubleshooting issues, and swiftly resolving concerns for enhanced front-end access.
- Drove the creation of compelling graphics for websites, paper advertisements, and captivating store sign designs.
Web Developer
Pacific Technologies Limited
02.2016 - 04.2017
- Spearheaded the end-to-end design and development of 3 dynamic WordPress CMS-based websites, amplifying the company's online presence.
- Innovatively tackled complex design issues by defining novel approaches, enhancing user experience.
- Contributed to style guides and design documentation, ensuring consistent information presentation and interaction design patterns.
- Managed web content and proficiently executed content migration, while also orchestrating seamless product uploads and graphics design.
- Assumed a pivotal role in domain and hosting management, with a keen focus on bolstering online security.
- Offered proficient technical and email support, proficiently addressing queries and concerns, and swiftly conducting network troubleshooting to ensure seamless operations.
Education
Master of Science - Information And Communication Technology
Auckland University of Technology
Auckland, NZ12.2014
Bachelor of Science - Electronics And Communications Engineering
Pune University
Pune 08.2012
Skills
Web content management
Multi-Channel Campaigns
Analytics and SEO
E-Commerce Platforms
Email Marketing Campaigns
Adobe Creative Suite
Social Media Tools
Keyword Planner, Hootsuite, SEMrush, Uber Suggest, Ahref
Google AdWords, Facebook & TikTok Ads Manager
Project Management
Stakeholder Management
HTML, CSS, JS Programming
References
on request
Timeline
ECommerce Specialist
Zempire Camping Equipment
11.2021 - Current
Digital Marketing Specialist
Smart Marine Hamilton
08.2021 - 11.2022
Web Content Manager
Owner - Deliver Eats
05.2019 - 08.2021
Web Administrator
Gun Supplies Limited
05.2017 - 06.2019
Web Developer
Pacific Technologies Limited
02.2016 - 04.2017
Master of Science - Information And Communication Technology
Auckland University of Technology
Bachelor of Science - Electronics And Communications Engineering
Pune University
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