Summary
Overview
Work History
Education
Skills
Timeline
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Anmolpreet Singh

Hamilton,WKO

Summary

Proven Shift Manager with a track record of enhancing team performance and customer satisfaction through expert problem-solving and staff training. Excelled in cash handling and active listening, ensuring seamless operations and compliance with state regulations. Notably improved team efficiency, leveraging customer service skills to resolve escalated issues and mentor new staff for optimal integration.

Overview

1
1
year of professional experience

Work History

Shift Manager

07.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

High School Diploma -

Bhai Ram Krishan School
Patiala, Punjab
03.2021

Skills

  • Cash Handling
  • Customer service focus
  • Staff Motivation
  • Payment Processing
  • Sales Strategies
  • Customer Service
  • Active Listening

Timeline

Shift Manager

07.2023 - Current

High School Diploma -

Bhai Ram Krishan School

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Anmolpreet Singh