Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Naththandige Navoda Ann Dilshani Fernando

Naththandige Navoda Ann Dilshani Fernando

20A,Selwyn Cresent, Forrest Hill,AUK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level staff restaurant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated and enthusiastic hospitality professional with 6 years of experience in fast-paced restaurant environments, delivering exceptional customer experiences and building strong relationships with guests and colleagues.
Results-driven restaurant front staff member with a passion for providing top-notch service, ensuring seamless dining experiences and driving repeat business.
Skilled communicator and team player with experience in taking orders, managing tables, and coordinating with kitchen staff to ensure timely and efficient service.
Friendly and attentive restaurant professional with a strong focus on customer satisfaction, menu knowledge, and cash handling accuracy.
Adaptable and proactive front staff member with experience in handling reservations, managing waitlists, and maintaining a clean and welcoming dining atmosphere.

With extensive experience at the well-known Japanese restaurant Ringer Hut , I posses a deep knowledge of Japanese cuisine, especially noodles & soup (Ramen,Chanpon,Gyosa,Udon,Chahan, etc.)

Overview

6
6
years of professional experience

Work History

Restaurant Front Staff

Ringer Hut Group
04.2019 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Greeted and welcomed guests, managing reservations and seating arrangements
  • Took orders, served food and beverages, and handled payments with accuracy and efficiency
  • Provided exceptional customer service, answered questions, and addressed concerns in a friendly and professional manner
  • Collaborated with the kitchen staff and other team members to ensure timely and quality service
  • Maintained a clean and organized dining area, adhering to health and safety standards
  • Managed tables, sections, or shifts, ensuring effective workflow and minimizing delays
  • Developed a strong knowledge of the menu, ingredients, and preparation methods to make recommendations and answer customer questions
  • Handled cash, credit card transactions, and operated a point-of-sale system
  • Participated in ongoing training and development to enhance skills and knowledge.

Restaurant Front Staff

Poporo Motsu Nabe
04.2017 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Greeted and welcomed guests, managing reservations and seating arrangements
  • Took orders, served food and beverages, and handled payments with accuracy and efficiency
  • Provided exceptional customer service, answered questions, and addressed concerns in a friendly and professional manner
  • Collaborated with the kitchen staff and other team members to ensure timely and quality service
  • Maintained a clean and organized dining area, adhering to health and safety standards -
  • Managed tables, sections, or shifts, ensuring effective workflow and minimizing delays
  • - Developed a strong knowledge of the menu, ingredients, and preparation methods to make recommendations and answer customer questions
  • - Handled cash, credit card transactions, and operated a point-of-sale system
  • Dish washed


Convenience Store Staff

Seven Eleven
08.2017 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Excellent communication skills, both verbal and written.
  • Operating the cash register and processing transactions accurately
  • Greeted customers
  • Restocked shelves and maintained store appearance
  • Assisted customers with purchases and answered questions
  • Managed inventory and ordered supplies
  • Handled customer complaints and resolved issues
  • Maintained a clean and safe store environment
  • Worked varied shifts, including nights and weekends
  • Collaborated with colleagues to achieve sales goals and excellent customer service
  • Performed tasks such as lottery ticket sales, money transfers, and phone card sales
  • Adhered to company policies, security procedures, and health and safety regulatiion
  • Cleaned coffee machine and refilled

Education

Bachelor Degree International Welfare Development - International Welfare Development

Nihon Fukushi University
Tokai,Aichiken,Japan.
03.2023

Japanese Language - Japanese Language Diploma

SKY Language School
Nagoya,Japan
03.2019

English Language - English Language Diploma

Wayamba University
Kuliyapitiya,Sri Lanka
09.2016

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Excellent Communication
  • Computer Skills
  • Active Listening
  • Multitasking
  • Flexible and Adaptable
  • Active
  • cash handling , order taking
  • cleaning
  • Dining area maintenance
  • Menu presentation , Menu memorisation
  • Guest relations
  • Hard working
  • work ethic
  • knowledge of Japanese cuisines

Languages

Japanese
Full Professional
Sinhalese
Native or Bilingual
English
Professional Working

Timeline

Restaurant Front Staff

Ringer Hut Group
04.2019 - 06.2023

Convenience Store Staff

Seven Eleven
08.2017 - 05.2023

Restaurant Front Staff

Poporo Motsu Nabe
04.2017 - 06.2023

Bachelor Degree International Welfare Development - International Welfare Development

Nihon Fukushi University

Japanese Language - Japanese Language Diploma

SKY Language School

English Language - English Language Diploma

Wayamba University
Naththandige Navoda Ann Dilshani Fernando