Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Chibel

Auckland

Summary

Dedicated and experienced professional with a strong background in customer service, adept at answering queries and managing customer relations with an approachable manner. Skilled in handling money with precision and integrity, while consistently achieving customer satisfaction and driving sales outcomes. Proficient in time management, and organization, ensuring smooth operations and team efficiency.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Dominos
11.2022 - Current

Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Managed and organized a small group of people over long shifts, and allocated tasks to employees while supporting a productive work environment.

Maintained a clean, safe, and organized store environment to enhance the customer experience.

Communicated with customers effectively and on behalf of the manager.

Parent Liason

Howick Gymnastics Club
05.2022 - 08.2022

Assisted parents in answering any queries they may have in regards to their child's enrolment and capabilities as well as queries about the nature of the program's offered and which would be best suited for their child.

Communicated on behalf of the manager as this job was after hours.

Competitive Gymnastics Coach

Howick Gymnastics Club
05.2021 - 08.2022

Enhanced athlete performance by developing and implementing tailored training programs for individual gymnasts while maintaining their enthusiasm for the sport.

Developed strong relationships with parents, ensuring open communication channels for discussing their child''s progress and any concerns.

Maintained a safe training environment by adhering to safety guidelines and regularly inspecting equipment for wear or damage.

Communicated effectively with event organizers, judges, and other officials to ensure a smooth experience for athletes at each competition.

Education

Bachelor of Engineering (Honors) - Software Engineering

University of Auckland
Auckland, NZ
02-2027

Cambridge Assessment International Education -

Macleans College
Auckland
11-2022

Skills

  • Customer service and relations
  • Money handling
  • Team leadership
  • Decision-making
  • Staff supervision
  • Customer rapport
  • Sales strategies
  • Team motivation

Timeline

Assistant Manager

Dominos
11.2022 - Current

Parent Liason

Howick Gymnastics Club
05.2022 - 08.2022

Competitive Gymnastics Coach

Howick Gymnastics Club
05.2021 - 08.2022

Bachelor of Engineering (Honors) - Software Engineering

University of Auckland

Cambridge Assessment International Education -

Macleans College
Anna Chibel