Anna-Louise Cook

This role included sanding and polishing cars, covering up overspray in the wheel arches, keeping track of cars, logging time on them using a computer and reporting incidents if errors are made.

• Washed, waxed, and buffed vehicle bodies for professional shine.
• Maintained car detailing equipment and supplies in optimal condition for daily demands.
• Shined vehicle windows and windshields to remove water spots.
• Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
• Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
• Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
• Completed timely and thorough car details for increased customer satisfaction and repeat business.
• Reported daily work progress and encountered problems to management.
• Reduced environmental impact through proper disposal of hazardous materials and adherence to environmentally friendly practices.
• Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
• Maintained clean, tidy and safe work environment.
• Removed dirt and debris from vehicle and equipment interiors.
• Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
• Polished windows and mirrors of vehicles and equipment.
• Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.

From customer service, to sorting clothing, linen, shoes, bags, furniture and whiteware for sale at Nelson Restore(2nd hand store for Habitat for Humanity). I also helped with Christmas setup and until most was sold. Sales record for November 2022.

Confidently can communicate with customers and very reliable with different tasks/jobs that were set. Was able to help reach a new record of how much the store earned from 2nd hand Xmas supplies and gifts. I could also work effectively on the POS systems.

• Demonstrated adaptability to various tasks within the gift shop, from cashiering to stocking shelves or assisting with inventory counts.
• Utilized strong interpersonal skills when interacting with diverse clientele from around the world visiting the gift shop daily.
• Managed transactions accurately using point-of-sale systems, ensuring correct prices were charged for each item purchased.
• Boosted sales with effective merchandising techniques, such as creating appealing displays and organizing products.
• Enhanced customer satisfaction by providing friendly and informative assistance to visitors in the gift shop.
• Provided exceptional customer service by going above and beyond expectations, ensuring a positive experience for all visitors.
• Assisted customers in finding unique gifts and souvenirs, resulting in increased sales and repeat business.
• Improved inventory management through accurate tracking of items sold and timely restocking of shelves.
• Contributed to a welcoming shopping environment by maintaining a clean, well-stocked, and organized store layout.
• Maintained thorough knowledge of current product offerings, allowing efficient guidance of customers towards suitable selections matching their interests or needs.
• Communicated effectively with both customers and team members, helping to resolve any issues that arose quickly and professionally.
• Developed lasting relationships with regular customers by remembering their preferences and offering personalized recommendations based on past purchases.
• Utilized social media platforms to engage with customers online, promoting new arrivals or upcoming sales events at the gift shop.

Tasks included in this role, data entry, loading and cleaning inseminators, semen restocking, refilling case with supplies and passing loaded inseminators to the technician. Completed two seasons of AB Assist for LIC.

• Maintained detailed records of completed tasks, ensuring accurate documentation for future reference.
• Interacted with end users to directly address surfaced issues and reach quick resolutions.
• Enhanced team productivity by keeping inventory well-stocked and tools easily accessible during tasks.
• Demonstrated adaptability by quickly learning new technologies and applying them to daily tasks.
• Arrived on time for every shift to maintain a timed schedule.

The role included feeding and rearing baby goats(kids) as well as cleaning and checking their umbilical to prevent infection. Another responsibility was to check how tight their stomach was to prevent them from bloat. Responsibilities that were included in this role was time management, a good work ethic, and to take initiative with different tasks.

• Developed customized feeding plans based on individual needs, age, weight, and breed-specific requirements.
• Collaborated with other farm staff to ensure the effective management of resources and timely completion of tasks related to kid goat care.
• Reduced disease prevalence in the goat population by implementing biosecurity measures and regular health checks.
• Facilitated smooth weaning process for young goats by gradually introducing appropriate solid foods.
• Optimized growth rates for young goats through consistent monitoring and adjustments to their care regimen.
• Provided a clean and safe environment for the goats, maintaining hygienic living conditions and minimizing stress levels.
• Fed and reared kid goats from birth.
• Made sure everything was sanitary and clean.
• Used proper measures to help prevent or help kid goats with bloat.