Anna MacRury
Dunedin,New Zealand
Summary
Kia Ora, my name is Anna (the girl on the right in the photograph). I am a reliable and motivated student with strong communication, teamwork, and time management skills. I have experience in fast-paced hospitality and am able to work efficiently under pressure. I enjoy customer interaction and providing positive service, and I am seeking a role to contribute to a team and gain experience.
Overview
5
5
years of professional experience
Work History
Server
Pimarn Thai
Whangarei, New Zealand
07.2022 - 02.2026
- Provided excellent customer service through clear, professional communication with customers and staff.
- Managed bookings and processed takeaway orders accurately, utilizing strong telephone communication skills to enhance customer satisfaction.
- Addressed customer concerns and complaints professionally, ensuring positive resolutions and upholding service quality.
- Remained calm and focused under pressure during busy service periods, contributing to a smooth operational flow.
- Worked effectively within a fast-paced team environment, strengthening collaboration and reliability.
- Adjusted to new tasks efficiently in dynamic environments. to new tasks and expectations, showing strong willingness to learn.
Cleaner
Whangarei Foot Clinic
Whangarei, New Zealand
07.2021 - 12.2025
- Executed cleaning, sanitizing, vacuuming, and mopping to maintain hygiene standards.
- Enhanced safety and sanitation at Foot Clinic through thorough cleaning.
- Streamlined task organization to optimize time management during cleaning routines.
- Adapted to challenges during COVID-19 lockdown.
Education
Bachelor of Arts - English, Education
The University of Otago
Dunedin07-2026
Highschool Diploma -
Whangarei Girl's Highschool
Whangarei11-2024
Skills
- Customer service excellence
- Communication skills
- Customer engagement
- Order management
- Multitasking ability
- Dependability
- Time management
- Resilience under pressure
- Team collaboration
- Diversity sensitivity
- Relationship building
Hobbies and Interests
Netball Coaching, Coached a Netball team of girls in years 5-6 for Maunu Primary School (2020 + 2021), Learnt patience, valuable leadership skills, and organisation, Planned drills, positions, and netball related team building challenges prior to games and trainings, Resolved conflict by teaching girls to cooperate and share, Umpired games every weekend
Personal Information
Date of Birth: 03/17/07
Accomplishments
- Hannah Ruth Trophy for First in Level 3 Physical Education (2024)
- Top Netball Player for Whangarei Girls' High School (2024)
- Distinctions in Biology and Chemistry (2024)
- Distinctions in English (2023)
References
Nisa Rawas (Manager at Pimarn Thai Restaurant)
Phone Number: 021 036 2348.
Qualifications
- NZ Full Driver's Licence
- NZ Defensive Driving Certificate
- NCEA Levels 1-3
Timeline
Server
Pimarn Thai
07.2022 - 02.2026
Cleaner
Whangarei Foot Clinic
07.2021 - 12.2025
Bachelor of Arts - English, Education
The University of Otago
Highschool Diploma -
Whangarei Girl's Highschool