Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Hobbies and Interests
Timeline
Generic

Anna Mal

Auckland,AUK

Summary

I am in my final year of a Bachelor of Business at Auckland University of Technology, majoring in Information Systems with a minor in Data Analytics. I am a hardworking and dedicated individual with strong customer service, multitasking, and time management skills, committed to creating positive and memorable experiences for every customer. Beyond my studies and work, I serve as the Secretary of the Aotearoa Young Khmer Society and volunteer as a Coach with Digital Seniors, where I support my community and share my passion for helping others.

Overview

4
4
years of professional experience

Work History

Data Support Specialist Intern

Pie Funds
Takapuna, Auckland
08.2025 - Current
  • Help prepare the requirements for the data platform.
  • Help analyze Salesforce client data in terms of emails, and where updates are needed to support One Portal.
  • Quality and Assurance Testing.
  • Provide reporting training on Power BI data tool use.
  • Support with AI research in reporting and data analysis.
  • Transfer Microsoft Word documents into Confluence to support the website redesign.

Floorwalker

PAK'nSAVE Wairau Road
09.2022 - 02.2024
  • Promoted to Floorwalker while continuing to manage main checkouts and self scan checkouts.
  • Answering phone calls when customers need a price check or replacement for an item.
  • Cleaning up spillage to ensure store looks presentable for customers.

Self Scan Assistant

PAK'nSAVE Wairau Road
07.2022 - 02.2024
  • Monitoring all self scan checkouts, providing assistance to multiple customers.
  • Managing Checkouts and proving excellent customer service.

Checkout Operator

PAK'nSAVE Wairau Road
02.2022 - 02.2024
  • Managing Checkouts and proving excellent customer service.
  • Ability to work constant speed and meet all checkout objectives in a timely manner to ensure customer satisfaction.
  • Meeting the minimum scan rate goal each week and operating the point of sales systems.

Education

Bachelor of Business - Information Systems, Data Analytics

Auckland University of Technology
Auckland
12-2025

Skills

  • Flexible and adaptable in diverse work environments
  • Quick learner
  • Innovative and creative
  • Strong problem-solving and critical thinking skills
  • Excellent multitasking and time management abilities
  • Proficient in SQL
  • Proficient in Python
  • Proficient in R
  • Proficient in Microsoft Excel
  • Cybersecurity principles

Volunteer Experience

Coach | Digital Seniors | Auckland | 03/25 - Current

  • Assisted seniors with technology inquiries, providing a caring and inclusive environment at Auckland library hubs.
  • Ability to be calm and patient when handling multiple questions and inquiries.

Secretary | Aotearoa Young Khmer Society | Auckland | 03/25 - Current

  • Present and conduct meeting minutes to ensure key decisions and actions are recorded in a timely manner.
  • Prepare and organise sign-up and feedback forms for events.
  • Perform general administrative tasks such as managing email correspondence and supporting event logistics.

Hobbies and Interests

  • Cooking and baking pastries.
  • I enjoy going on hikes to keep me active and challenge my physical abilities.

Timeline

Data Support Specialist Intern

Pie Funds
08.2025 - Current

Floorwalker

PAK'nSAVE Wairau Road
09.2022 - 02.2024

Self Scan Assistant

PAK'nSAVE Wairau Road
07.2022 - 02.2024

Checkout Operator

PAK'nSAVE Wairau Road
02.2022 - 02.2024

Bachelor of Business - Information Systems, Data Analytics

Auckland University of Technology
Anna Mal