Anna-marie Hendrie

factory worker stocking and packing food and cold products

• Used equipment properly to avoid workplace hazards or injuries.
• Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
• Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
• Unloaded and loaded items from conveyors, machines, and conveyances.
• Reduced downtime by conducting preventive maintenance on machinery, ensuring smooth operations.
• Achieved significant reduction in waste by optimizing material usage during production processes.

• Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

• Collaborated with team members to ensure smooth service during peak hours.
• Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
• Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
• Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
• Enhanced customer satisfaction by providing timely and efficient drink orders.
• Responded promptly to customer inquiries or complaints, resolving issues professionally and courteously.
• Provided exceptional service to large groups during events, coordinating drink orders efficiently for timely delivery.
• Participated in staff meetings and provided valuable input on ways to improve overall bar operations.
• Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
• Maintained a clean and organized bar area for an enjoyable customer experience.
• Promoted special events at the bar through engaging conversations with customers and social media updates.
• Reduced waste by closely monitoring inventory levels and implementing effective stock rotation practices.
• Maximized sales by recommending specialty drinks and menu items to customers.
• Assisted in inventory management, ensuring adequate stock levels for efficient bar operations.
• Streamlined order processing by effectively multitasking while remaining attentive to individual customer needs.
• Fostered strong relationships with suppliers, negotiating favorable terms for bulk purchases that benefited both parties.
• Assisted in training new staff members on proper bartending techniques and procedures, facilitating their integration into the team.
• Enhanced overall beverage offerings by staying current on industry trends and suggesting new menu additions based on consumer preferences.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Obtained cash bank and stocked service bar to prepare for operation.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Upheld strict regulations for safe alcohol service and food safety.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Completed requisitions to maintain required stock par levels.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
• Helped management plan and serve bar menu exceeding customer expectations.
• Prepared garnishes by evenly slicing and pitting fruits.
• Developed creative bar menus and drink recipes by researching emerging industry trends.
• Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
• Assisted with inventorying beverage stock and bar supplies.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Used cash registers and credit card machines to cash out customers.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Proved successful working within tight deadlines and a fast-paced environment.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Processed orders and sent to kitchen employees for preparation.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Inspected dishes and utensils for cleanliness.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Checked guests' identification before serving alcoholic beverages.
• Increased sales significantly by upselling higher-end products to customers.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

• Collaborated with team members to ensure smooth service during peak hours.
• Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
• Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
• Contributed to a positive atmosphere through friendly interactions with customers and colleagues.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Established positive relationships with customers and other staff members.
• Responded sensitively and competently to service customers with diverse cultural backgrounds.
• Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
• Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
• Established and maintained strong relationships with colleagues through regular meetings and communication.
• Developed and improved time management and organizational skills to maximise personal productivity.
• food baking
• stocking shelves
• sandwich making
• coffee making