Anna N. Barrameda

• Provides care and support to young children.
• Assists lead educators in engaging children through play-based education and curriculum.
• Assists in supervising children in small group activities, enhancing social skills and cognitive development through interactive learning.
• Supports early language development through storytelling, reading books, and engaging children in interactive conversations.
• Assists in maintaining a safe, clean, and organized classroom environment to foster effective learning experiences.

• Supported daily operations and facilitated the development and execution of initiatives for business growth using data and market analysis.
• Administered financial management, including budgeting, forecasting, expense tracking and resolving financial inconsistencies and variances.
• Designed internal documentation and checklists to streamline workflows and ensure strict compliance with standard operating procedures and service consistency.
• Provided direct customer service by responding to email and phone inquiries, and addressing client feedback, concerns and special requests.
• Organized successful community events that raised brand profile and promoted engagement with customers.

Key Achievements:

• Supported initiatives for product development and targeted promotional campaigns with strong customer relationships to improve revenue by 30%
• Contributed to business expansion from 2 to 8 store locations through diversified product offerings and generating new income drivers from new markets.

• Managed Office and Store operations in multiple locations to support company objectives and business initiatives
• Proactively delivered solutions to complex problems to assist management and overall business direction.
• Coordinated the design of Accounting system and processes with consistent follow-through to support financial reporting for timely execution of key strategies.
• Prepared and evaluated financial reports to monitor revenues and implement tight measures on costs.
• Effectively coordinated staff and designed solutions to drive operational efficiencies and service productivity targets.
• Facilitated process improvements, internal controls and solutions, with effective communication and engagement with stakeholders to ensure successful transition.
• Coordinated the design of Policies and Procedures, with strict compliance to operations standards and service consistency.
• Facilitated customer issue resolution processes.
• Designed internal reports and communication tools to improve customer satisfaction and service quality.
• Implemented administrative tools to support sales and frontline teams.
• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.

Key Achievements:

• Contributed to 40% growth in profitability through effective financial monitoring and staff training in service quality.
• Assisted the company during a revenue crisis, turning around operations and recovering profitability through tight measures on budgeting and internal controls.

• Supervised several retail stores, improving standards in operations and ensuring compliance through systems and training.
• Mapped out processes in store operations and contributed to enhanced product quality and service excellence by improving efficiency and consistent follow-through for compliance.
• Assisted in managing financial transactions including budget preparation, expense tracking and payroll processing and ensuring timely payments.
• Provided financial reports to management, and leveraged data analysis tools to create actionable insights and guide key business decisions.
• Supported the development of internal requirements and standards to minimize regulatory risks and liability across programs.
• Managed and improved HR functions, including recruitment, training, employee relations and processing of payroll and employee benefits
• Developed and implemented HR policies ensuring compliance with labor laws and organizational standards.
• Facilitated targeted workshops and training initiatives to support employees and enhance service delivery standards, aligned with organizational goals.

Key Achievements:

• Improved compliance to operational standards by 40% through structured training and process improvements.
• Reduced employee grievances and improved employee engagement through proactive conflict resolution, trainings and effective performance management.

• Acted as Functional Lead for JDEdwards ERP Financials and provided user support and training for ERP rollout across multiple business units.
• Proactively engaged with finance and supply chain teams to optimize system functionality.
• Conducted process mapping, improvements, and systems development to customize modules to user requirements and business needs and delivered efficiencies.
• Resolved all systems and data integrity issues with preventive maintenance processes.
• Worked on an international ERP project, for Intercompany E-invoicing systems design and integrated rollout under secondment at GSK’s London, UK headquarters.