Anna Paterson
Wellington,WGN
Summary
Dynamic Learning and Development Facilitator with proven expertise in workshop facilitation, stakeholder engagement, and curriculum development. Committed to enhancing organizational performance through innovative training programs that address skill gaps and improve employee engagement.
Overview
32
32
years of professional experience
Work History
Learning and Development Facilitator
CCDHB Te Whatu Ora
Wellington, Wellington
06.2024 - 11.2025
- Facilitated workshops to enhance community engagement and collaboration.
- Collaborated with multidisciplinary teams to promote health services effectively.
- Facilitated the development of new strategies and processes for organisational improvement.
- Collaborated with stakeholders across multiple levels of the organisation to ensure successful implementation of initiatives.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Implemented training improvements to achieve desired results.
- Analysed training needs to develop new programs or modify and improve existing.
- Collaborated with healthcare professionals to address community health needs.
Māori Capability Lead
NZSIS
Wellington, Wellington
04.2023 - 02.2024
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Engaged with Māori communities to foster cultural understanding and enhance collaboration within organizational initiatives.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Senior Learning Development Designer
Ara Poutama Aotearoa, Department of Corrections
Wellington, Wellington
04.2021 - 09.2022
- Collaborated with cross-functional teams including product owners, developers, marketers, copywriters, and stakeholders throughout the entire product cycle.
- Participated in brainstorming sessions to generate new ideas for product features or improvements.
- Facilitated engaging workshops to enhance learning experiences and foster collaboration among participants.
- Facilitated communication between design and development teams to ensure alignment on project goals and deliverables.
- Conducted assessments to evaluate training outcomes and effectiveness, ensuring alignment with organizational goals.
Advanced Instructor SAP Human Resources Management
HRSC NZDF
Upper Hutt, Wellington
03.2015 - 03.2021
- Developed training programs for diverse military personnel.
- Implemented instructional materials and curriculum to meet specific program needs.
- Developed guides and course materials to reinforce lecture information and help students learn.
- Coordinated and facilitated training, encouraging group participation and ownership.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Created a positive learning environment by establishing open communication with students, parents and colleagues.
- Facilitated discussions that encouraged student participation and fostered collaborative learning experiences.
- Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Collaborated with other instructors to enhance curriculum effectiveness.
- Evaluated student performance through assessments and feedback.
- Delivered engaging presentations using multimedia tools.
- Provided mentorship to junior instructors and trainees.
- Assisted in program planning and resource allocation for courses.
- Maintained records of student progress and attendance accurately.
- Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.
- Attended meetings, training and activities to enhance skills and credentials.
- Evaluated performance of students and made provisions to meet learning needs.
- Encouraged students' critical thinking skills by facilitating classroom discussions.
- Facilitated workshops on leadership and teamwork skills.
- Collaborated with other instructors on curriculum development projects and interdisciplinary initiatives.
- Utilized multimedia technologies such as audio-visual equipment, computers or video projectors when teaching classes.
- Monitored student behavior in order to maintain an effective teaching environment.
- Evaluated effectiveness of instructional materials including textbooks, software programs or handouts.
- Performed assessments focused on long and short-term student needs to develop individualized education program.
- Counseled struggling students regarding educational issues such as study habits or academic goals.
- Participated in continuous learning on diversity, inclusion and racial equity to reduce learning barriers.
- Maintained accurate records to comply with federal, state and local standards.
- Established rules for class management and discipline while implementing appropriate consequences for disruptive behavior.
Learning Development Designer
New Zealand Defence College
, Palmerston North
01.2010 - 01.2013
- Designed engaging educational materials for military training programs.
- Collaborated with subject matter experts to ensure design accuracy.
- Created detailed wireframes, storyboards, user flows and process flows to effectively communicate interaction and design ideas.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Developed and implemented innovative design solutions to complex user interface problems.
- Managed multiple projects simultaneously while adhering to tight deadlines.
Soldier / Senior Leader
NZ Army
, Various
10.1993 - 01.2013
- Led training exercises to enhance team readiness and operational effectiveness.
- Displayed leadership in accomplishing assignments and learning new skills.
- Monitored unit morale and welfare activities, providing guidance to improve morale when necessary.
- Delegated work to staff, setting priorities and goals to ensure mission success.
- Participated in joint training exercises with allied forces to build relationships between nations.
- Conducted physical training and ensured all Soldiers achieved required fitness levels.
- Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Provided instruction on weapons systems, tactics, and techniques to junior enlisted personnel.
- Provided tactical and technical guidance to facilitate unit duties.
- Developed operational plans for various missions in accordance with established regulations.
- Maintained accurate, updated files on civilian and military personnel in battalion.
- Engaged in continuous education on military law, ethics, and conduct standards.
Education
Bachelor
Skills
- Workshop facilitation
- Training needs analysis
- Curriculum development
- Stakeholder engagement
- Performance evaluation
- Learning management systems
- Instructional design
- Training facilitation
- Stakeholder collaboration
- Cross-functional teamwork
- Cultural competency
- Effective communication
- Cultural awareness
- Teamwork and collaboration
- Training development
- Curriculum design
- Project management
- Problem solving
- Program development
- Instructional development
- Training program design
- Needs assessment
- Critical thinking
- Time management
- Organizational development
- Mentoring and coaching
- Coaching and mentoring
- Administrative management
- Performance evaluation and monitoring
- Analytical skills
- Conflict resolution
- Training evaluation
- Strategic planning
Timeline
Learning and Development Facilitator
CCDHB Te Whatu Ora
06.2024 - 11.2025
Māori Capability Lead
NZSIS
04.2023 - 02.2024
Senior Learning Development Designer
Ara Poutama Aotearoa, Department of Corrections
04.2021 - 09.2022
Advanced Instructor SAP Human Resources Management
HRSC NZDF
03.2015 - 03.2021
Learning Development Designer
New Zealand Defence College
01.2010 - 01.2013
Soldier / Senior Leader
NZ Army
10.1993 - 01.2013
Bachelor