ANNA REBRAKOVA
Summary
A results-driven Business Analyst with extensive experience in financial systems, business intelligence, and process optimisation. Skilled in financial reporting, data analysis, and system enhancements, with a strong focus on improving business processes and supporting technology implementations. Passionate about problem-solving and delivering efficient, customer-centric IT solutions in complex organisational environments. Knowledgeable [Desired Position] with solid background in analyzing business processes and implementing effective solutions. Specialized in identifying areas for improvement and delivering actionable insights that align with organizational goals. Demonstrated expertise in data analysis and stakeholder collaboration.
Overview
22
22
years of professional experience
Work History
Business Analyst
Wintec
03.2019 - Current
- Managing financial and business reporting using TechnologyOne ETL, developing dashboards and reports for decision-making
- Leading system user access management, ensuring compliance with security protocols
- Providing support for external audit activities
- Conducting business process analysis and creating documentation to support system migrations and customisation
- Developing financial models and performing data analysis to optimise resource allocation and budgeting
- Creating test scripts, facilitating and participating in regular TechnologyOne biannual upgrades testing, and collaborating with IT to identify risks and implement solutions
- Supporting internal users of multiple internal and external entities with troubleshooting, training, and managing process documentation
- Assisting with survey data analysis and reporting for the Quality and Academic Unit (QAU)
Business Analyst
Smartpay
04.2017 - 11.2017
- Led the analysis and implementation of an eWallet Processing solution
- Evaluated vendor proposals for fraud prevention solutions
- Developed and improved customer onboarding procedures
- Mapped end-to-end customer service processes for customers
Business Analyst – Contact Centre
Sberbank
11.2014 - 04.2017
- Led financial system integration projects, including CRM and card management system enhancements
- Developed roadmaps and process documentation to improve customer service and financial operations
- Provided risk analysis, operational reporting, and compliance support for financial processes
- Designed and implemented Lean and Six Sigma practices to improve business efficiencies
- Managed reporting and financial forecasting to enhance service delivery and budgeting accuracy
Assistant Manager – Fraud Monitoring
Sberbank
04.2008 - 05.2013
Lead Specialist – Contact Centre
Sberbank
03.2003 - 04.2008
Education
Postgraduate Degree in IT -
Waikato Institute of Technology
Bachelor of Economics -
Moscow State University
MBA in Finance -
High School of Management
Lean, Design Thinking, BPM Training -
Business Process Management
PMI PMBOK Project Management Course -
Project Management Institute
Postgraduate Diploma in Business Analysis -
Simplilearn
Skills
- Financial reporting
- Data management
- System integration
- Technology One
- Power BI
- Excel
- Process Improvement
- Automation
- Analytical skills
- Workflow optimisation
- Project Management
- Financial system upgrades
- Test scripts
- User Access Management
- Security Management
- Internal control parameters
- Stakeholder Collaboration
- Training
- Data Analysis
- Financial Modelling
- Forecasting
- Strategic decision-making
Timeline
Business Analyst
Wintec
03.2019 - Current
Business Analyst
Smartpay
04.2017 - 11.2017
Business Analyst – Contact Centre
Sberbank
11.2014 - 04.2017
Assistant Manager – Fraud Monitoring
Sberbank
04.2008 - 05.2013
Lead Specialist – Contact Centre
Sberbank
03.2003 - 04.2008
Bachelor of Economics -
Moscow State University
MBA in Finance -
High School of Management
Lean, Design Thinking, BPM Training -
Business Process Management
Postgraduate Diploma in Business Analysis -
Simplilearn
Postgraduate Degree in IT -
Waikato Institute of Technology
PMI PMBOK Project Management Course -
Project Management Institute
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