Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anna Roshan

Hamilton,WKO

Summary

Reliable and upbeat as a retail assistant and crew member also successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
Certification

Work History

Retail Assistant

Red Cross
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.

Crew Member

McDonald's
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Stocked shelves to organize aisles in assigned department.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.

Education

High School - Commerce

Bhavan's Adarsha Vidyalaya
India,Kerala
05.2024

Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • POS System Operation
  • Flexible schedule availability
  • Complex Problem-Solving
  • Adaptability and Resilience
  • Team Collaboration Aptitude
  • Inventory Tracking
  • Fashion sense and styling
  • Strong Communication and Interpersonal Skills

Certification

Wintec college,Waikato

Professional Barista Course

Languages

English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Professional Working
Tamil
Professional Working

Timeline

Retail Assistant

Red Cross

Crew Member

McDonald's

High School - Commerce

Bhavan's Adarsha Vidyalaya
Anna Roshan