Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Personal and Administration Assistant
PH Redwood & PHR Processing Ltd
01.2018 - 07.2023
Answered phone system, routing calls, delivering messages to staff and greeting visitors and getting staff to sign in.
Executed record filing system to improve document organization and management.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Composed inter-office correspondence and provided product and service information to customers.
Booked airfare, hotel, and ground transportation to coordinate Directors travel.
Recorded and tracked operational expenses to identify and eliminate wasteful spending.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Scheduled office meetings and appointments for Director/Owner
Receptionist Administrator
Wine Works
09.2017 - 11.2017
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled questions, and re-directed calls to other team members.
Vineyard Crew
Marlborough Grape Growers
01.2015 - 10.2017
Bud counting
Maturity sampling
Education
Office Technology
Christchurch Polytech
Christchurch
1995
Tourism And Hospitality
Nelson Polytech
Nelson
1991
School Certificate & Sixth Form Certificate
Marlborough Girls College
Blenheim
1986 - 1990
Skills
Customer Relations and Communications
Training and Induction of Staff
Performance Improvement
Travel Coordination
Word and Excel
Account Reconciliation
Report Writing
Administrative Skills
Timeline
Personal and Administration Assistant
PH Redwood & PHR Processing Ltd
01.2018 - 07.2023
Receptionist Administrator
Wine Works
09.2017 - 11.2017
Vineyard Crew
Marlborough Grape Growers
01.2015 - 10.2017
School Certificate & Sixth Form Certificate
Marlborough Girls College
1986 - 1990
Office Technology
Christchurch Polytech
Tourism And Hospitality
Nelson Polytech
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