Annabel Bates
Hawkes Bay
Summary
Proven track record of enhancing salon revenue by upselling and delivering exceptional customer service. Fantastic teamwork and collaboration skills with a exceptional eye for detail, I excel in fast-paced environments, ensuring safety, efficiency and client comfort. My flexibility and adaptability have consistently contributed to my professional achievements.
Overview
9
9
years of professional experience
Work History
Senior Beauty Therapist
Visage Face & Body
08.2018 - Current
- Increased salon revenue through upselling additional services and retail products to clients.
- Streamlined appointment scheduling processes, improving efficiency and reducing wait times for clients.
- Maintained a loyal clientele base by consistently delivering high-quality beauty treatments and exceptional customer service.
- Created a welcoming environment for clients by maintaining a clean and organized treatment room.
Lifeguard & Swim Coach
Ashhurst Community Pool
08.2016 - 12.2017
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Horticultural Hand
True Earth Organics
11.2015 - 02.2016
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Harvested and tended to blueberry plants.
- Worked effectively in fast-paced environments.
Education
Diploma of Beauty Therapy - Beauty Therapy
NZ Institue of Electrolysis And Beauty Therapy
Palmerston North, NZ11.2017
Diploma of Spa Therapy -
NZ Institute of Electrolysis & Beauty Therapy
Palmerston North, NZ11.2017
Diploma of Beauty Therapy -
CIBTAC
International Diploma11.2017
NCEA Level 3 -
Iona College
Havelock North, NZ12.2014
Skills
- Superb attention to detail
- Excellent Teamwork and Collaboration
- Great Time Management
- Exceptional customer service
- Flexible and Adaptable
Timeline
Senior Beauty Therapist
Visage Face & Body
08.2018 - Current
Lifeguard & Swim Coach
Ashhurst Community Pool
08.2016 - 12.2017
Horticultural Hand
True Earth Organics
11.2015 - 02.2016
Diploma of Beauty Therapy - Beauty Therapy
NZ Institue of Electrolysis And Beauty Therapy
Diploma of Spa Therapy -
NZ Institute of Electrolysis & Beauty Therapy
Diploma of Beauty Therapy -
CIBTAC
NCEA Level 3 -
Iona College
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