Annabel Howse
Auckland,Saint Heliers
Summary
I am a recent graduate with some foundational knowledge in the Consumer Food Science & Marketing fields, and hands-on experience gained through academic projects and a variety of work environments. I demonstrate strong teamwork, problem-solving, and time-management skills. I am prepared to start my career journey and make meaningful contributions to a suitable job with commitment and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitstaff
The Northern Club
11.2024 - Current
- Event preparation that involved room and table setting and cutlery and glass polishing.
- Food service excellence in a high-pressure, upscale environment.
- Knowledge of fine dining etiquette to deliver a high standard of service to members.
Retail Sales Asssistant
Creative and Brave
11.2024 - 03.2025
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
Stock Taking
RGIS New Zealand
02.2024 - 11.2024
- Following relevant instructions given by supervisors
- Operating a scanner in different ways depending on the type of counting required
- Efficiently performed stocktaking tasks resulting in accurate inventory counts assisting the store''s overall operational success.
Warehouse Worker
Prestige
12.2023 - 01.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse tools safely, adhering to all relevant guidelines and protocols.
Cafe Allrounder
Sebastians Boutique Cafe
11.2022 - 02.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Produced food and drink products adhering to company quality and quantity standards.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Retail Sales Assistant
Country Road Group
06.2021 - 02.2022
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Greeted customers and provided outstanding customer service.
Cafe Worker
Geronimo Performing Arts
02.2021 - 12.2021
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Office Manager
Geronimo Performing Arts
02.2020 - 12.2021
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
High School Diploma - NCEA Level 1 (merit), NCEA Level 2 (merit), NCEA Level 3 (merit)
Diocesan School for Girls
Bachelor of Applied Science - Consumer Food science, Marketing
University of Otago
Dunedin, NZ12-2024
Skills
- Team Player
- Friendly
- Organization and time management
- Point of sale
- Respectful
- Customer service
- Calm under pressure
- Computer skills
Accomplishments
- Duke of Edinburgh Bronze
- Member of Dio Senior netball team
- Coffee Barista Course in Food Technology: 2018
Academic Highlights
- Diocesan School for Girls, Deputy Prefect: Environment, High School Diploma - NCEA Level 1 (merit), High School Diploma - NCEA Level 2 (merit), High School Diploma - NCEA Level 3 (merit)
- University of Otago, Have recently completed my final year at the University of Otago, I studied a Bachelor of Applied Science, Majoring in Consumer Food science and Minoring in Marketing
Certification
- Full Driver's License
Timeline
Waitstaff
The Northern Club
11.2024 - Current
Retail Sales Asssistant
Creative and Brave
11.2024 - 03.2025
Stock Taking
RGIS New Zealand
02.2024 - 11.2024
Warehouse Worker
Prestige
12.2023 - 01.2024
Cafe Allrounder
Sebastians Boutique Cafe
11.2022 - 02.2023
Retail Sales Assistant
Country Road Group
06.2021 - 02.2022
Cafe Worker
Geronimo Performing Arts
02.2021 - 12.2021
Office Manager
Geronimo Performing Arts
02.2020 - 12.2021
High School Diploma - NCEA Level 1 (merit), NCEA Level 2 (merit), NCEA Level 3 (merit)
Diocesan School for Girls
Bachelor of Applied Science - Consumer Food science, Marketing
University of Otago
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