Annabelle Serra
Darfield ,CAN
Summary
I am a motivated and dependable law and arts student at the University of Canterbury with a strong work history in hospitality, administration, retail, telesales and agriculture. Able to handle responsibilities on my own, work well under pressure, and give great customer service. Good at running a kitchen, handling cash, managing client accounts, databases, and office systems. Recognised for strong organisational, communication and leadership abilities, developed through academic achievement, leadership roles in school and practical work experience. Highly adaptable, professional and eager to apply transferable skills in both hospitality and administrative environments while completing a double degree. I am eager to continue developing practical and transferable skills that will support both my law degree and future professional career, including leadership, communication, and workplace professionalism.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sole Charge Cook & Café Assistant
Hororata Village Bar & Café
Canterbury
10.2022 - Current
- Prepare and cook breakfast and dinner service items
- Sole cook during evening shifts, managing kitchen operations independently
- Prepare cabinet food and large catering orders
- Developed recipes for pies and weekly specials
- Maintain high food safety and cleaning standards
- Work efficiently in high-pressure service periods
- Provide front-of-house service and build relationships with regular customers
- Operate POS system and handle transactions
- Count tills and assist with end-of-day procedures
- Completed barista training through Hummingbird Coffee
- Modeled flexible work style, shifting tasks as priorities and circumstances changed based on departmental needs.
- Ensured accurate completion of paperwork related to food service operations.
- Operated industrial ovens, stoves and grills to prepare food.
Accounts Manager & Advertising Sales
Niche Directories - My Wedding Guide
Remotely
05.2024 - 12.2024
- Sold advertising placements for a wedding directory
- Managed client accounts and relationships
- Created invoices and quotes
- Maintained a high level of self-discipline and determination working remotely
- Used a large database to manage leads and clients
- Conducted phone calls with businesses regarding advertising
- Maintained accurate records and account information
Farm Assistant | Animal Care
Justine & Alex Mowe
Canterbury
01.2019 - 01.2024
- Monitored animal wellbeing
- Completed general outdoor maintenance
- House Sitting and Animal Care
- Communicated effectively with supervisors regarding production goals.
- Cleaned stalls and pens to maintain a sanitary environment for animals.
- Conducted daily inspections of fences, barns and other buildings on the property.
- Provided feed and water to animals such as horses, cows and sheep.
- Used disinfectant solutions, brushes, shovels, water hoses, and pumps.
- Shifted animals between grazing areas for sufficient access to food.
Shop Attendant
G.A.S Hororata
Canterbury
07.2019 - 10.2022
- Sole attendant responsible for running the store during shifts
- Operated POS system and handled cash/EFTPOS
- Opened and closed the store independently
- Counted and balanced tills
- Restocked shelves and monitored inventory
- Ordered stock and checked expiry dates
- Maintained store cleanliness and organisation
- Provided customer service
- Managed the opening and closing of the store according to schedule.
Farm Assistant | Harvest Work
The Hazelnut Company Limited
Canterbury
01.2019 - 01.2019
- Collected and processed hazelnuts during harvest
- Completed long days of physical outdoor work
- Demonstrated reliability and strong work ethic
- Communicated effectively with supervisors regarding production goals.
Education
Bachelor of Laws -
University of Canterbury
New Zealand10.2027
Bachelor of Arts - Anthropology, History, Political Science
University of Canterbury
New Zealand 10.2027
NCEA Level 3 - undefined
Darfield High School
Canterbury01.2022
NCEA Level 2 - undefined
Darfield High School
Canterbury01.2021
NCEA Level 1 - undefined
Darfield High School
Canterbury01.2020
Skills
- Kitchen operations and food preparation
- Working under pressure in fast-paced environments
- Cleaning and food safety standards
- Customer service and relationship building
- Cash handling and POS systems
- Confident in B to B cold calling
- Administration and Database management
- Invoicing and quoting
- Phone communication and Client accounts
- Time management and organisation
- Teamwork and independence
- Barista Skills (Hummingbird Coffee Training)
- Experience in MS Office suite in Outlook, Word, Excel and PowerPoint
- Measured success through sales targeting
- Physical Stamina and strong work ethic
- Leadership and communication
- Possession of public speaking awards
Certification
- Certified Barista, Hummingbird Coffee - 2024
- Diplôme d'Études en Langue Française - 2019
Leadership
- Head Student - Darfield High School 2022
- Developed leadership, organisational and interpersonal skills.
- Supported students and staff and assisted with school initiatives.
- 2023
Timeline
Accounts Manager & Advertising Sales
Niche Directories - My Wedding Guide
05.2024 - 12.2024
Sole Charge Cook & Café Assistant
Hororata Village Bar & Café
10.2022 - Current
Shop Attendant
G.A.S Hororata
07.2019 - 10.2022
Farm Assistant | Animal Care
Justine & Alex Mowe
01.2019 - 01.2024
Farm Assistant | Harvest Work
The Hazelnut Company Limited
01.2019 - 01.2019
NCEA Level 3 - undefined
Darfield High School
NCEA Level 2 - undefined
Darfield High School
NCEA Level 1 - undefined
Darfield High School
Bachelor of Laws -
University of Canterbury
Bachelor of Arts - Anthropology, History, Political Science
University of Canterbury