Annabelle Fraser
Cromwell,OTA
Summary
I am a detail-oriented team player with strong organizational skills. An ability to handle multiple projects simultaneously with a high degree of accuracy.
I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I am hardworking and passionate about providing the best outcomes and patient experiences.
Overview
27
27
years of professional experience
Work History
Dental Hygienist/Therapist
Cromwell Dental Centre
01.2020 - Current
- Educated patients on oral hygiene and care to prevent future dental issues.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing and interdental care.
- Collaborated with local rest-homes to provide educational presentations highlighting the importance of oral hygiene and preventive care for elderly residents.
- Worked with dentists in developing and implementing personalized care plans for dental patients.
- Applied fluoride treatments to strengthen tooth enamel and prevent cavities in both children and adults.
- Improved and developed knowledge through continuing education courses and seminars.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Polished patients' teeth to remove surface stains.
- Carried out advanced dental cleaning services.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
- Collaborated with the dental team to develop comprehensive treatment plans for patients with complex conditions.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
- Supported office administrative tasks such as answering phone calls, scheduling appointments when needed.
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Administered topical anesthetics to patients' gums to prepare areas being worked on.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
Cellar Door Host
Scott Base Vineyard
01.2016 - 01.2020
- Helped facilitate cooperation between other staff to professionally meet guest needs and resolve problems.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Advised customers about special offerings to help drive sales.
- Collaborated to develop special events.
- Demonstrated versatility and adaptability by adjusting to changes in venue procedures with ease.
- Ensured compliance with local laws and regulations related to alcohol consumption, identification checks, and safety protocols.
- Cross-trained to handle different roles, including kitchen and menu items.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Enhanced guest experience by providing a warm welcome and efficient customer service.
- Elevated customer engagement by promoting special offers, loyalty programs, and upcoming events during interactions at the door.
- Answered phone calls to take orders, give information and document reservations.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Provided professional services and support in a dynamic work environment.
Profession Practice Fellow
Faculty Of Dentistry - University Of Otago
07.2012 - 09.2014
- Networked and built strong presence with peers to facilitate professional relationships.
- Collaborated with dental professionals to advance research and gain deeper understanding of topics.
- Contributed to research activities by providing specialist input based on professional expertise, practice, experience, and qualifications.
- Contributed to planning appropriate and engaging lessons for both clinical and lecture settings.
- Collaborated with team to optimize workflow and achieve objectives.
- Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
- Built strong rapport with students through class discussions and academic advisement.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
Checkout Supervisor
New World Oamaru
12.2011 - 07.2012
- Quickly and accurately counted drawers at start and end of each shift.
- Implemented effective training programs for new staff members, resulting in increased productivity and improved service quality.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Ensured smooth transitions during shift changes by thoroughly communicating pertinent information with incoming supervisors.
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Mentored junior team members, providing guidance on best practices and troubleshooting issues as needed.
- Built positive relationships with customers to increase repeat business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Promoted an atmosphere of teamwork among staff members, leading to better communication and increased efficiency.
- Researched issues to obtain appropriate answers to customer inquiries.
- Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
- Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
Dental Hygienist/Enlisted Soldier
New Zealand Defence Force
01.2005 - 09.2011
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Worked with dentists in developing and implementing personalized care plans for dental patients.
- Conducted patient interviews and gathered patient medical and dental histories, adding to dental charts.
- Maintained accurate medical and dental records by documenting important patient data in EXACT.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Polished patients' teeth to remove surface stains.
- Administered topical anesthetics to patients' gums to prepare areas being worked on.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Carried out advanced dental cleaning services.
- Improved and developed knowledge through continuing education courses and seminars.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Supported office administrative tasks such as answering phone calls, scheduling appointments when needed.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
- Exposed, developed, and mounted both intraoral and extraoral dental x-rays.
- Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Secured and protected military property, assets, and personnel.
- Maintained required level of proficiency in use of firearms.
- Trained in small arms.
- Performed as fire team member during situational training exercises and infantry battle drills.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
Senior Dental Therapist
Otago School Dental Service
11.1996 - 01.2005
- Maintained accurate patient records while adhering to strict confidentiality guidelines and regulations.
- Worked in developing and implementing personalized care plans for dental patients.
- Developed strong relationships with patients through excellent communication skills and empathetic listening abilities.
- Mentored junior dental therapists, fostering professional growth and skill development.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and fissure sealants.
- Captured patients' dental radiographs and provided interpretation and diagnosis.
- Fostered an inclusive atmosphere within the practice by embracing diversity and promoting cultural competence among staff members.
- Exposed, developed, and mounted both intraoral and extraoral dental x-rays.
- Participated in ongoing professional development activities to stay current with industry trends and best practices in dentistry.
- Promoted a positive work environment by collaborating effectively with team members across various departments within the practice setting.
- Maintained accurate medical and dental records by documenting important patient data in EXACT.
- Conducted thorough oral examinations and interpreted radiographs to accurately diagnose dental conditions.
- Assisted with emergency dental care situations, providing prompt and effective treatment solutions.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
- Improved and developed knowledge through continuing education courses and seminars.
- Enhanced patient satisfaction by providing comprehensive dental care and compassionate service.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
Education
Diploma - Dental Hygiene
Otago University
Dunedin12.2007
Graduate Certificate - Dental Therapy
Wellington Polytechnic
Wellington12.1993
Skills
- Digital Radiographs
- Patient Education
- Dental Prophylaxis
- Radiographic interpretation
- Oral Health Management
- Patient Charting
- Oral Hygiene Instruction
- Medical History Review
- X-Raying Procedures
- Appointment Scheduling
- Dental records
- Gum and Tooth Examination
- Patient Care
- Patient Management
- Treatment Planning
- Periodontal maintenance
- Gum Disease Identification
- Diagnostic Imaging
- Stain Removal
- Patient Needs Assessment
- Patient education and prophylaxis
- Dental disease management
- Registered Dental Hygienist (RDH)
- Periodontal Therapy
- Dental Radiography
- Restorative Dentistry
- Root planning and scaling expertise
- Pain Control
- Patient relationship building
- Anesthetic Administration
- Oral Impressions
- Fluoride Treatments
- Infection Control
- Dental software proficiency
- Oral Cancer Screening
Timeline
Dental Hygienist/Therapist
Cromwell Dental Centre
01.2020 - Current
Cellar Door Host
Scott Base Vineyard
01.2016 - 01.2020
Profession Practice Fellow
Faculty Of Dentistry - University Of Otago
07.2012 - 09.2014
Checkout Supervisor
New World Oamaru
12.2011 - 07.2012
Dental Hygienist/Enlisted Soldier
New Zealand Defence Force
01.2005 - 09.2011
Senior Dental Therapist
Otago School Dental Service
11.1996 - 01.2005
Diploma - Dental Hygiene
Otago University
Graduate Certificate - Dental Therapy
Wellington Polytechnic
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