Annalise Jose
Dunedin,Otago
Summary
I am an extremely motivated individual with a strong work ethic spanning over 7 years across hospitality as a Chef and sales as a Sales Consultant. Possessing a blend of culinary expertise and customer-centric sales skills, I bring a unique perspective to client interactions and business operations.
Armed with a Bachelor's degree in Culinary Arts, I have spent 6 years within the hospitality industry, honing my culinary skills in fast-paced kitchen environments. I consistently deliver high-quality dishes while efficiently managing kitchen operations.
Transitioning into sales, where I leveraged my interpersonal skills and industry knowledge to effectively engage with clients, identify their needs, and provide tailored solutions. My experience in hospitality has equipped me with a deep understanding of customer service principles, enabling me to build strong relationships with clients, ultimately driving sales and exceeding targets.
I thrive in dynamic environments that demand creativity, adaptability, and effective communication. My commitment to continuous improvement, coupled with a passion for delivering exceptional experiences, fuels my drive for success.
Overview
4
4
years of professional experience
Work History
Sales Representative
Otago Daily Times
Dunedin, Dunedin
05.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and face to face meetings.
- Conducted market research to identify potential customers and their needs.
- Analyzed customer feedback to improve products and services.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Assisted in developing promotional materials such as flyers, brochures.
- Maximized customer satisfaction by quickly responding to any concerns or request.
- Overcame objections with effective product demonstrations and persuasive communication skills
- My comprehensive understanding of print media trends, coupled with a keen eye for market dynamics, enables me to develop targeted advertising solutions that meet clients' objectives while maximizing ROI
Chef
Buster Greens
Dunedin, Dunedin
01.2022 - 05.2023
- Built and managed relationships with local suppliers to obtain fresh, quality ingredients at cost-effective prices.
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
- Liaised with suppliers to purchase optimal recipe ingredients at cost-effective rates.
- Selected and developed recipes and planned menus, driving consistent food quality and production.
- Organized special events such as banquets or buffets requiring complex menus or decorations.
- Resolved customer complaints regarding food quality or service issues.
- Adhered to budget guidelines when purchasing ingredients and equipment.
- Kept up to date with current culinary trends, as well as health and safety regulations.
Chef
Kind Company
Dunedin, Dunedin
09.2020 - 12.2021
Education
Bachelor of Culinary Arts - Hospitality And Recreation Marketing
Otago Polytechnic
Dunedin 12-2019
Skills
- Communication: Effective communication skills are crucial for conveying the value of products or services to potential clients and building strong relationships
- Customer Service: A background in hospitality equips you with a deep understanding of customer needs and preferences, allowing you to provide exceptional service and support to clients
- Adaptability: As a Chef I worked in fast-paced and unpredictable environments, requiring quick thinking and adaptability
- Attention to Detail: As a chef, attention to detail was critical for creating high-quality dishes Similarly, attention to detail is essential in sales for understanding client requirements and providing accurate information
- Product Knowledge: A chef's understanding of ingredients, cooking techniques, and flavor profiles translates well into sales, where in-depth knowledge of products or services is essential for effectively addressing customer inquiries and concerns
- Problem-Solving: Chefs are accustomed to thinking on their feet to resolve issues in the kitchen This ability to problem-solve translates seamlessly into the sales role, where you may encounter objections or challenges from clients that require creative solutions
- Time Management: Chefs must manage multiple tasks simultaneously to ensure dishes are prepared and served on time This skill is equally valuable in sales, where managing client meetings, follow-ups, and administrative tasks efficiently is essential for success
References
References available upon request.
Timeline
Sales Representative
Otago Daily Times
05.2023 - Current
Chef
Buster Greens
01.2022 - 05.2023
Chef
Kind Company
09.2020 - 12.2021
Bachelor of Culinary Arts - Hospitality And Recreation Marketing
Otago Polytechnic
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