Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annalise Penhey

Wellington

Summary

For the last two years I have been working in the Tribunals unit for the Ministry of Justice. The jurisdictions I have been a case manager for are Legal Aid, Real Estate Agents Review Authority, Immigration Advisors Complaints and Disciplinary Tribunal, and Taxation Review Authority. Currently, I case manage the Human Rights Review Tribunal, and the Prisoner and Victims Compensation and Special Claims Tribunal. After a few years of growing my skills I am excited to take on a new challenge.

Overview

4
4
years of professional experience

Work History

Case Manager

Ministry of Justice
12.2022 - Current
  • Implement legislation and regulations for multiple civil jurisdictions
  • Work closely with the Judiciary to provide a high standard of service to stakeholders
  • Prepare and processed forms and official documents for civil claims
  • Organise interpretation of various languages
  • Organise and facilitate court proceedings
  • Managed telephone inquiries
  • Fulfilled OIA requests
  • Advised on project development regarding case management
  • Support and collaborate with colleagues

Teacher Aid

Te Kura o Pounamu
06.2022 - 12.2022
  • Supported student's academic progress by providing one-on-one tutoring to help guide learning and comprehension
  • Collaborated with families to help their children excel
  • Assisted classroom teachers with organising educational materials and preparing classroom activities

Sales Consultant

Living Simply
11.2021 - 06.2022
  • Used a consultative sales approach to understand customer needs and recommend relevant products
  • Responded to telephone and in-person requests for products
  • Built rapport with customers by resolving issues quickly
  • Increased sales by fostering relationships with customers and implementing business strategies

Education

Workshop - Managing Threatening and Abusive Behaviours

Ministry of Justice
01.2025

Bachelors - Applied Theology

Carey Baptist College
Auckland
01.2022

Skills

  • Problem-solving
  • Administration
  • Ability to cater to a range of stakeholder needs
  • Conflict resolution
  • Time management
  • Case management
  • Case documentation
  • Organization and multitasking

Timeline

Case Manager

Ministry of Justice
12.2022 - Current

Teacher Aid

Te Kura o Pounamu
06.2022 - 12.2022

Sales Consultant

Living Simply
11.2021 - 06.2022

Workshop - Managing Threatening and Abusive Behaviours

Ministry of Justice

Bachelors - Applied Theology

Carey Baptist College

Similar Profiles

CREATE PROFILE
Annalise Penhey