Annalise Penhey
Wellington
Summary
For the last two years I have been working in the Tribunals unit for the Ministry of Justice. The jurisdictions I have been a case manager for are Legal Aid, Real Estate Agents Review Authority, Immigration Advisors Complaints and Disciplinary Tribunal, and Taxation Review Authority. Currently, I case manage the Human Rights Review Tribunal, and the Prisoner and Victims Compensation and Special Claims Tribunal. After a few years of growing my skills I am excited to take on a new challenge.
Overview
4
4
years of professional experience
Work History
Case Manager
Ministry of Justice
12.2022 - Current
- Implement legislation and regulations for multiple civil jurisdictions
- Work closely with the Judiciary to provide a high standard of service to stakeholders
- Prepare and processed forms and official documents for civil claims
- Organise interpretation of various languages
- Organise and facilitate court proceedings
- Managed telephone inquiries
- Fulfilled OIA requests
- Advised on project development regarding case management
- Support and collaborate with colleagues
Teacher Aid
Te Kura o Pounamu
06.2022 - 12.2022
- Supported student's academic progress by providing one-on-one tutoring to help guide learning and comprehension
- Collaborated with families to help their children excel
- Assisted classroom teachers with organising educational materials and preparing classroom activities
Sales Consultant
Living Simply
11.2021 - 06.2022
- Used a consultative sales approach to understand customer needs and recommend relevant products
- Responded to telephone and in-person requests for products
- Built rapport with customers by resolving issues quickly
- Increased sales by fostering relationships with customers and implementing business strategies
Education
Workshop - Managing Threatening and Abusive Behaviours
Ministry of Justice
01.2025
Bachelors - Applied Theology
Carey Baptist College
Auckland01.2022
Skills
- Problem-solving
- Administration
- Ability to cater to a range of stakeholder needs
- Conflict resolution
- Time management
- Case management
- Case documentation
- Organization and multitasking
Timeline
Case Manager
Ministry of Justice
12.2022 - Current
Teacher Aid
Te Kura o Pounamu
06.2022 - 12.2022
Sales Consultant
Living Simply
11.2021 - 06.2022
Workshop - Managing Threatening and Abusive Behaviours
Ministry of Justice
Bachelors - Applied Theology
Carey Baptist College
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