Anna Marie Wagwag
Pakuranga,AUK
Summary
Accomplished and dedicated professional with 20 years of experience in the manufacturing industry. Confident in ability to continue to team success through applications of LEAN MANUFACTURING principles, driving SIX SIGMA methodology and STRATEGIC Planning. Comfortable adapting to change and finding creative solutions to unexpected problems. Passionate about driving continuous improvement and building a collaborative team environment. Accomplished Quality Assurance Manager with a proven track record at Toshiba Information Equipment Inc., enhancing product quality and compliance. Demonstrates exceptional team leadership and communication skills, driving continuous improvement and fostering a culture of excellence. Competent Quality Assurance Functions with solid background in project management, known for successfully overseeing technical projects from inception to completion. Proven track record in coordinating cross-functional teams, ensuring smooth project execution and timely delivery. Demonstrated strong problem-solving capabilities and effective use of appropriate tools.
Overview
25
25
years of professional experience
Work History
QUALITY PROJECT TECHNICIAN
BUCKLEY SYSTEMS LTD.
10.2022 - Current
- Comprehensive Inspection: Conduct thorough inspection of incoming parts and finished products using a variety of dimensional tools, such as calipers, micrometer, Romer Arm, and gauges.
- Visual Inspection: Employ visual inspection techniques to identify defects, imperfections, or inconsistencies in material, assembly, and finish products.
- Quality Standards Enforcement: Ensure that all inspected items meet customer requirement and using latest drawing or document that are customer approved.
- Documentation: Maintain accurate and detailed inspection records, documenting any deviation through issuance of non-conforming reports.
- Auditing: Ensure all issued non-conformances are being audited once Corrective Actions and Preventive Actions are received.
- Continuous Improvement: Contribute to provide solutions and recommendations to enhance quality control processes and procedures.
Quality Assurance Manager
Toshiba Information Equipment Inc.
01.2000 - 06.2022
- Leadership: Accountable to QA1 performance, making decisions, setting direction, ensuring the team members have resources and support they need on daily operations.
- Quality Compliance: Developed, implemented, and monitored quality system, inspection and standards are in compliance to customer requirement. Conducted risk assessments to identity and mitigate potential quality issues.
- Provide Training: Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Performance Review: Conducted semi-annual and annual performance evaluations for over 80 personnel using departmental KPIs to assess performance
- Manage FAI: Provided final approval for First Article Inspection related to new model, change in parts, processes of the products before mass production implementation.
- Process Improvement Collaboration: Provided rootcause analysis with CQE (Customer Quality Engineering) in responding to customer claims and feedback for our customers like Google, Microsoft, HP, Lenovo, and Dell to name the few.
- QMS/EMS/OHS&S Auditing: Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Strategic Planning: Established and tracked quality department goals and objectives every semester. Kick-off is being held to present it to upper management.
Education
Bachelor of Science - Industrial Engineering
Manuel S. Enverga University Foundation
Quezon Province, PhilippinesSkills
- Integrated Quality Management System (QMS/EMS/OSHS)
- Lean Manufacturing System and Six Sigma Methodologies
- QA/QC System
- Analytical and Problem Solving
- Ability to work in a diverse and dynamic environment
- Planning and prioritizing activities
- Good communication and interpersonal skills
- Ability to work on own initiative
- Teamwork and Collaboration
- Project development understanding
- Process Verification and Validation and Auditing skills
Professional Highlights
- Cost Savings: Eliminated $2.8M COPQ due to lifted and missing screw failures
- Staff Management: 15+ years experience of handling 80 people in Quality.
- Efficiency Increase: Reduction of Technician manhour by applying Audto Diag.
Timeline
QUALITY PROJECT TECHNICIAN
BUCKLEY SYSTEMS LTD.
10.2022 - Current
Quality Assurance Manager
Toshiba Information Equipment Inc.
01.2000 - 06.2022
Bachelor of Science - Industrial Engineering
Manuel S. Enverga University Foundation
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