Summary
Overview
Work History
Skills
Timeline
Generic

Anne-Louise Fowlie

Pukekohe East,AUK

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services required.

Overview

36
36
years of professional experience

Work History

Owner/Operator

Paws For Thought
01.1994 - Current
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with clients to assess needs and propose optimal solutions.
  • Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
  • Managed and maintained health, welfare and proper care of animals.
  • Ordered supplies for forecasted grooming demands.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Sales Assistant

Hunting And Fishing
05.2021 - 03.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Consistently top apparel sales person

Dog Groomer

A Dogs World
01.1991 - 01.1994

Pharmacy Assistant

Civic Pharmacy
07.1989 - 12.1990

Pharmacy Assistant

Thompson Mace Pharmacy
01.1988 - 06.1989

Skills

  • Visual Merchandising
  • Processing Payments
  • Point of Sale Operation
  • Opening and Closing Procedures
  • Customer Needs Assessment
  • Complex Problem-Solving
  • Sales Expertise
  • Cash Handling

Timeline

Sales Assistant

Hunting And Fishing
05.2021 - 03.2022

Owner/Operator

Paws For Thought
01.1994 - Current

Dog Groomer

A Dogs World
01.1991 - 01.1994

Pharmacy Assistant

Civic Pharmacy
07.1989 - 12.1990

Pharmacy Assistant

Thompson Mace Pharmacy
01.1988 - 06.1989
Anne-Louise Fowlie