Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services required.
Overview
36
36
years of professional experience
Work History
Owner/Operator
Paws For Thought
01.1994 - Current
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with clients to assess needs and propose optimal solutions.
Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
Managed and maintained health, welfare and proper care of animals.
Ordered supplies for forecasted grooming demands.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Washed, trimmed and brushed animals to maintain good grooming standards.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Sales Assistant
Hunting And Fishing
05.2021 - 03.2022
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Established rapport with customers using active listening and interpersonal skills.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Fielded customer questions to share information about products, availability, and pricing.