Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anneliese Lisa Theron

Wellington,WGN

Summary

People focused nonprofit professional with extensive experience in community engagement and program development. Proven track record in creating inclusive initiatives that empower individuals and enhance community resilience. Expertise in partnership building, resource management, and fostering supportive environments that promote collaboration and growth. Dedicated to driving impactful change through strategic, values-driven efforts.

Overview

5
5
years of professional experience

Work History

Programmes Manager

Dress for Success / Yes for Success
07.2024 - Current
  • Program Development & Management: Designed and implemented tailored programs to support clients career development and job readiness.
  • Volunteer Coordination: Worked with a diverse team of volunteers, providing training and guidance to maximize their impact.
  • Partnership Building: Established and maintained partnerships with local businesses, community organizations, and service providers to expand program reach.
  • Budget Management: Oversaw program budgets, ensuring efficient use of resources and financial sustainability.
  • Outcome Measurement: Tracked and reported on program effectiveness, using data to drive continuous improvement.
  • Community Engagement: Organized events and workshops to raise awareness and support for Dress for Success initiatives.

Kapiti Coordinator

Neighborhood Support
03.2024 - 03.2025
  • Team Coordination: Streamlined processes and introduced new systems to improve efficiency and support smoother collaboration.
  • Project Management: Oversaw timelines and ensured successful delivery of community projects within key milestones and deadlines.
  • Communications: Created and distributed monthly newsletters to keep residents informed and engaged.
  • Community Engagement: Built strong relationships with local businesses to support and co-deliver neighbourhood improvement initiatives.
  • Budget Oversight: Managed programme budgets, effectively allocating resources to maximise impact and value.

Integrated Services Case Manager

MSD
10.2023 - 03.2024
  • Interagency Collaboration: Coordinated services with agencies, community organisations, and healthcare professionals to deliver holistic client support.
  • Case Management: Developed and implemented tailored plans to address individual client needs and goals.
  • Client Advocacy: Supported clients in navigating housing, legal services, and public benefits to access essential resources.
  • Needs Assessment: Identified community needs and aligned available resources to support targeted service delivery.


General Manager

St Vincent de Paul Society Wellington
02.2022 - 01.2023
  • Multi-Site Leadership: Oversaw operations across six op shops, supporting staff and ensuring consistent service delivery.
  • Team Development: Recruited, trained, and empowered staff, fostering a positive and purpose-driven team culture.
  • Operational Efficiency: Streamlined systems and improved workflows to boost productivity and coordination.
  • Community Impact: Developed sustainable support processes to better serve vulnerable clients and manage donations effectively.
  • HR & Performance: Delivered staff coaching, managed performance and disciplinary procedures.
  • Financial Oversight: Managed payroll, budgets, and resource allocation across all sites.
  • Sales & Strategy: Monitored sales and led initiatives to increase profitability and community reach.
  • Change Implementation: Rolled out new systems and processes to enhance consistency and service impact.

Op Shop Team Lead

St Vincent de Paul Society Wellington
11.2021 - 03.2022
  • Team Leadership: Led and empowered a diverse team, fostering a supportive culture focused on growth, engagement, and shared purpose.
  • Staff Development: Delivered hands-on training and mentoring to build staff capability, confidence, and alignment with organisational values.
  • Operational Coordination: Worked cross-functionally to ensure smooth day-to-day operations and collaborative team dynamics.
  • Sales & Impact: Created compelling product displays and implemented improvements to increase shop performance and community reach.
  • Problem Solving: Navigated challenges calmly and effectively, strengthening team cohesion and operational resilience.

Team Lead and Customer Experience Advocate

Telesmart
02.2020 - 08.2021
  • Team Leadership: Delegated tasks strategically to leverage team strengths and drive productivity.
  • Customer Experience: Resolved escalations with empathy, building trust and improving retention.
  • Training & Development: Supported staff through coaching and ongoing development to strengthen performance and morale.
  • Operational Improvement: Collaborated with management to roll out new procedures and streamline workflows.
  • Reporting & Communication: Produced regular performance reports for senior leadership to inform decision-making.

Education

Master of Arts - Fashion Design And Fine Arts

Massey University
Wellington
01.2019

Bachelor of Design W/ Honours - Fashion Design

Massey University
Wellington
11.2015

High School Diploma -

Tygerberg Highschool
Cape Town

Skills

  • Program and Project management
  • Budget management
  • Data analysis
  • Community engagement
  • Partnership development
  • Team leadership
  • Client advocacy

Timeline

Programmes Manager

Dress for Success / Yes for Success
07.2024 - Current

Kapiti Coordinator

Neighborhood Support
03.2024 - 03.2025

Integrated Services Case Manager

MSD
10.2023 - 03.2024

General Manager

St Vincent de Paul Society Wellington
02.2022 - 01.2023

Op Shop Team Lead

St Vincent de Paul Society Wellington
11.2021 - 03.2022

Team Lead and Customer Experience Advocate

Telesmart
02.2020 - 08.2021

Master of Arts - Fashion Design And Fine Arts

Massey University

Bachelor of Design W/ Honours - Fashion Design

Massey University

High School Diploma -

Tygerberg Highschool

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Anneliese Lisa Theron