Summary
Overview
Work History
Education
Skills
Timeline
Generic
Annerita Siuhega

Annerita Siuhega

Papatoetoe,AKL

Summary

I am a responsible, reliable, honest employer. I am well organized and a hardworking team member. I am trustworthy self-motivated and a team player. I consider myself a hardworking employer. I enjoy challenges and I am always keen to learn new things. Quick learner, I take pride in my role, and I like to get daily task done on time, ready for the next day. I have been in the Retail industry for over 19 years and worked my way up to different Titles I enjoy and Love engaging with all sorts of people, I am a People person. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Drive a great culture into the company. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

21
21
years of professional experience

Work History

Branch Store Manager

Reduced To Clear
01.2020 - Current
  • KPI / Payroll wages – salary (rosters – time sheets), Stock control / Inventory / Receiving stock / Product knowledge, Strategic Planning / Stock Layout Rotation / Floor-walk, Profit & Loss / Meeting Targets weekly daily / Sales Goal, Microsoft word SAP/GPOS/CRM/POS, Store Management / Business Developments / Accounts Managements, Purchasing / Maintaining Strategy running store, Attending Meetings – Floor team meetings, Banking / Cash handling / Stationary orders, Roster structure / working alongside vendors - manufacturers, Merchandising – Displays / Sales / Wastage / Stock Loss, Handling Customer Complaints – solutions for any maintenance, Health & Safety / Store Audits – Compliance, Promotional Setups – Social Media Promo, Recruiting new team members – mentor new staff, Security – observer / Housekeeping.

Department Manager / Co-ordinator / Sales & Service / Merchandiser Co-ordinator

Farmers Trading Co. Ltd
01.2004 - 01.2020
  • KPI / Stock control / banking, Rosters – holiday covers, Structure Plan / floor walk department, Team Meetings Highlights, Stocktake planning – Budgets Targets / Sales, Lead Role / Recruiting, Visual Merchandise – Quads, Handle Customer complaints, CSO – Authorizer, Customer service, Product knowledge / Cash handling / Phone enquiries, Stock Rotation daily.

Education

Skills

  • Store Merchandising
  • Operational budgeting
  • Employee Training
  • POS Systems / Computer Literacy
  • Customer Service Management
  • Team Development
  • Payroll Management
  • Retail Inventory Management
  • Product and service sales
  • Bank and Safe Deposits
  • Performance Reviews
  • Accurate Cash Handling
  • Pricing Strategies /Targets/Budgets/Margins
  • Problem-Solving
  • Retail Merchandise Quality Standards
  • Leading Staff Meetings
  • Policies and Procedures
  • Customer Service
  • Recruiting and Hiring
  • Sales professional

Timeline

Branch Store Manager

Reduced To Clear
01.2020 - Current

Department Manager / Co-ordinator / Sales & Service / Merchandiser Co-ordinator

Farmers Trading Co. Ltd
01.2004 - 01.2020

Annerita Siuhega