Highly competitive and motivated individual seeking a company that values experience and provides opportunities for skill development. Possessing a strong work ethic and dependability, I excel both as a team player and in independent roles. Effective collaboration and positive relationships are fostered by my punctuality, courtesy, and interpersonal skills. Adaptable and driven, I thrive in any environment.
Overview
12
12
years of professional experience
Work History
FOH / Barista / Admin
A&K The bakehouse Cafe
Penrose, Auckland, New Zealand
10.2021 - Current
I went back during the covid period to help out my family's business
I help manage the admin side of things and also helped manage the stock for the business
I had array of responsibilities they vary from, working front of house and making coffees to ordering in stock and delegating duties between staff.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Accounts Assistant
Takanini SsangYong & LDV
Takanini, NZ
03.2020 - 09.2021
I worked there as an accounts assistant
I handled creditors, reconcile invoices against statements
Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
Take phone calls and help resolve customer issues
Maintain yard supplies for staff.
Accounts Clerk
Pro Auto Cars and Refinishing
Papakura, NZ
01.2020 - 03.2020
I worked at this panelbeaters shop for a couple of months as an account manager
I looked after accounts receivable, payable and payroll
Chasing up and ensuring invoices were paid and processed insurance claims.
Barista/FOH Staff Member
Coronation Kebab and Cafe
Mangare, New Zealand
05.2019 - 06.2019
I worked here full time for a month
My role here is front of house
Make kebabs, Barista, Cash handling, Dealing with customers.
FOH / Barista / Admin
AK The Bakehouse Cafe
Auckland, New Zealand
01.2013 - 04.2019
I worked here part time for my parents
Since i was 13
I've gained a tremendous amount of customer service experience
Working in hospitality is something I find easy and can comfortably adapt to without too many challenges as I've done it for a majority of my work career