Annika Bernhard
Auckland
Summary
Dynamic professional with extensive experience in employee training and customer service at Mudbrick Vineyard & Restaurant. Proven ability to enhance team efficiency and elevate dining experiences. Skilled in inventory management and cash handling, with a strong focus on achieving high standards and fostering team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Trainer
Mudbrick Vineyard&Resturant
Auckland
09.2024 - 03.2025
- Trained new staff to enhance service quality and team efficiency.
- Managed operations as Head Server, ensuring optimal service delivery.
- Oversaw assigned sections to maintain high standards of dining experiences.
- Acted as contact person for inquiries and support, providing timely assistance.
Sales Assistant
Beautique second hand and more
Hessen
02.2024 - 07.2024
- Assisted customers in decision-making processes to enhance purchasing experience.
- Managed store inventory, ensuring all items were well-stocked and organized.
- Coordinated ordering of new merchandise to maintain product freshness and variety.
Banking Assistant
Nassausische Sparkasse
Hessen
08.2022 - 08.2023
- Facilitated new account openings for clients in online banking system.
- Assisted customers with online banking login issues and troubleshooting.
- Addressed inquiries regarding banking services, online banking, and automated processes.
Education
High School Diploma -
Schulze-Delitsch-Schule
Wiesbaden07-2024
Skills
- Employee training
- Customer service
- Cash handling
- Inventory management
- Sales coordination
- Team building
- Soft skills training
Affiliations
- hiking
- reading
- cooking and backing
- help in a school for children with disabilities
Languages
German
Native/ Bilingual
English
Full Professional
Certification
- full driver license
Timeline
Server Trainer
Mudbrick Vineyard&Resturant
09.2024 - 03.2025
Sales Assistant
Beautique second hand and more
02.2024 - 07.2024
Banking Assistant
Nassausische Sparkasse
08.2022 - 08.2023
High School Diploma -
Schulze-Delitsch-Schule
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