Annika Jacob
Dannevirke
Summary
I am friendly and punctual with my work, always ensuring I deliver amazing customer service. I understand the importance of a healthy work my environment and the significance of maintaining attention to detail. Whilst applying strong multitasking skills and problem solving abilities.
Overview
5
5
years of professional experience
Work History
Cashier/Administration
The Warehouse
03.2023 - 10.2024
- Assist Manager in Opening the store
- General administration duties
- Handling emails, customer purchase orders, in-store stock and online returns.
- Working with ACM with daily banking handover.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Administrator - Risk and Compliance - Work Experience
Suncorp Insurance
01.2021 - 08.2022
- Digital Filing
- Ordering catering for meetings (when team was working in office between lockdown)
- Answering and making calls to internal parties regarding meetings and admin duties
- Arranging zoom meeting online
- Data entry of complaints into system
- Maintained personnel records and updated internal databases to support document management.
- Improved employee productivity with effective time management strategies for daily tasks.
Cashier and Customer Service
Guzman Y Gomez
02.2020 - 12.2020
- Packing online orders
- Taking drive through orders and front of house orders
- Fulfilling orders to customers
- Refilling drink stations
- Delivering food to eat-in customers
- General cleaning and maintenance of machines
- Using electronic and cash systems to take payment from customers
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
Secondary School -
Seven Hills High School
Seven Hills, NSW11.2021
Skills
- Self-motivated
- Positive outlook
- Excellent interpersonal skills
- Friendly personality
- Outgoing personality
- Computer competency
- Microsoft applications
- Competent user in Word
- Competent user in Excel
- Competent user in Outlook
- Sound problem solving skills
- Time management skills
Languages
Samoan
Full Professional
Timeline
Cashier/Administration
The Warehouse
03.2023 - 10.2024
Administrator - Risk and Compliance - Work Experience
Suncorp Insurance
01.2021 - 08.2022
Cashier and Customer Service
Guzman Y Gomez
02.2020 - 12.2020
Secondary School -
Seven Hills High School
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