Ann Maybelle Palma
Palmerston North,MWT
Summary
Dedicated and compassionate Registered Nurse (RN) with 12 years of experience and a progressive career history in direct patient care, triage, and care coordination in fast-paced environments. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Committed to developing strong relationships with patients and their families through empathetic communication, a respectful attitude, and the delivery of excellent customer service. Seeking to leverage my experience and skills to provide exceptional care and support within a dynamic healthcare setting.
Overview
12
12
years of professional experience
Work History
Registered Nurse
Te Whatu Ora-Midcentral
09.2020 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Registered Nurse
Sunhaven Home And Hospital
12.2018 - 09.2020
- Assessment, planning, and implementation of nursing care
- Effective leadership and communication within the team
- Advocacy for residents and families
- Ensuring quality nursing care and safety compliance
Head Nurse
Don Carlos Doctors Hospital
10.2014 - 09.2015
- Improved patient care quality by implementing evidence-based nursing practices and protocols.
- Enhanced staff efficiency through effective scheduling, workload distribution, and resource allocation.
- Increased patient satisfaction by providing compassionate care and addressing individual needs.
- Streamlined communication between interdisciplinary teams to optimize patient outcomes.
- Mentored junior staff members, fostering professional growth and development within the team.
- Consistently met regulatory requirements through meticulous record-keeping and timely reporting of incidents.
- Promoted a culture of continuous improvement by encouraging staff participation in quality improvement projects.
- Coordinated seamless patient transfers between departments, ensuring continuity of care at all times.
- Built strong relationships with patients'' families, providing support and education regarding treatment options and health management strategies.
- Served as a liaison between the nursing department and hospital administration to address staffing concerns, policy changes, and budgetary issues effectively.
- Successfully managed high-stress situations during emergency cases and mass casualty incidents, providing critical leadership and decision-making skills.
- Built rapport with patients and family members to deliver exceptional care.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
Neonatal Intensive Care Unit Registered Nurse
Don Carlos Doctors Hospital
08.2013 - 10.2014
- Improved patient outcomes by providing high-quality, compassionate care to critically ill neonates.
- Reduced infection rates through strict adherence to infection control protocols and diligent hand hygiene practices.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for each patient.
- Enhanced family satisfaction by providing extensive education on infant care and supporting parents during their NICU journey.
- Mentored new nurses in the NICU, fostering a supportive environment for learning and professional growth.
- Administered medications accurately and promptly, monitoring patients for potential side effects or adverse reactions.
- Managed ventilator settings and monitored patients'' respiratory status closely to optimize oxygenation and minimize complications.
- Maintained accurate documentation of patient assessments, interventions, progress, and discharge planning in electronic medical records systems.
- Supported breastfeeding mothers by providing lactation assistance and education on breast milk expression techniques for their hospitalized infants.
- Cultivated strong relationships with parents and caregivers, providing emotional support throughout their infant''s NICU stay.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
Medical /Surgical Nurse
Don Carlos Doctors Hospital
08.2012 - 08.2013
- Improved patient outcomes by accurately assessing, diagnosing, and treating medical-surgical patients.
- Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
- Reduced hospital readmission rates through thorough discharge planning and patient education.
- Collaborated with interdisciplinary team members to develop comprehensive care plans for optimal patient recovery.
- Maintained a safe and clean environment for patients by adhering to infection control protocols and policies.
- Provided high-quality wound care management, promoting proper healing and minimizing complications.
- Assisted in surgical procedures, ensuring sterile technique and effective communication with the surgical team.
- Monitored vital signs and responded promptly to any changes, preventing potential adverse events or complications.
- Educated patients on disease prevention strategies, contributing to healthier lifestyle choices and overall wellbeing.
- Demonstrated excellent critical thinking skills during emergent situations, collaborating with team members to deliver timely interventions and stabilize patients.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Monitored patients before, during and after surgical operations to evaluate patient care.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Advocated for and strived to protect health, safety, and rights of patient.
Education
International Qualified Nurse - Competence Assessment Programme
Lonsdale Education Centre
Foxton, NZ11.2018
Bachelor of Science - Nursing
Capitol University
03.2011
Skills
- Excellent communication skills
- Effective collaboration within healthcare teams
- Eager learner with adaptability
- Organized with strong time management abilities
- Goal-oriented and compassionate
- Proficient in Microsoft Windows applications and computer systems
- Upholds high levels of professionalism
QUALIFICATIONS OBTAINED
- AU Nurse registered
- NZ Nurse registered
- Shift leader and coordinator
- Patient Flow Nurse
- CVAD/IV Assessor
- IV Therapist
- Continuous Ambulatory Peritoneal Dialysis Competent
- Syringe Driver Competent
- BLS Provider
- ACLS Provider
- First Aid Trained
- Disease Surveillance Officer
References
Stephanie Russell
Charge Nurse
Maimoatia te kohiwi / Older People’s Acute Assessment & Liaison (OPAL) Unit
Te Pae Hauora o Ruahine oTararua / MidCentral
waea pūkoro: +64 6 350 7251 | īmēra: stephrus@mdhb.health.nz
PO Box 11036 | Palmerston North 4442
Chryselle Maria Menezes
Clinical Coordinator
Sunhaven Home and Hospital
48A Sunnyvale Street, Bellblock New Plymouth, New Zealand
Email Address:Chryselle.m@sunhaven.co.nz
Contact Number: +64224640095
Maria Theresa M. Borong, RN, MN
Chief Patient Care Services
Don Carlos Doctors Hospital E. Aguinaldo Street, Sur Don Carlos, Bukidnon, 8712, Philippines
Contact Number: +639351466567
Email Address: dcdh.mtb@gmail.com/ dcdoctorshospital@yahoo.com
Timeline
Registered Nurse
Te Whatu Ora-Midcentral
09.2020 - Current
Registered Nurse
Sunhaven Home And Hospital
12.2018 - 09.2020
Head Nurse
Don Carlos Doctors Hospital
10.2014 - 09.2015
Neonatal Intensive Care Unit Registered Nurse
Don Carlos Doctors Hospital
08.2013 - 10.2014
Medical /Surgical Nurse
Don Carlos Doctors Hospital
08.2012 - 08.2013
International Qualified Nurse - Competence Assessment Programme
Lonsdale Education Centre
Bachelor of Science - Nursing
Capitol University
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