Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tupe Latoiya Anae

Auckland,AUK

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking skills and a robust work ethic at Nandos to enhance customer satisfaction and maintain service excellence. As a Sunday School Teacher, I fostered educational engagement through creative teaching, embodying patience and team collaboration. My background underscores a commitment to customer service and effective team collaboration, driving positive outcomes in diverse settings.

Overview

5
5
years of professional experience

Work History

Sunday School Teacher

Weymouth Congregation Church
04.2018 - 07.2018
  • Encouraged class participation to build student confidence and interest in church teachings.
  • Managed classroom behaviour to maintain safety and promote orderly learning environments.
  • Enhanced student understanding by incorporating hands-on activities and creative teaching methods.
  • Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.

Waitress

Nandos
01.2017 - 03.2017
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Retail Worker

Bunnings Warehouse
10.2016 - 12.2016
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Barrister

Flame Tree, Quad Cafe
09.2015 - 09.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Devanner

Freight Management Ltd
01.2014 - 06.2015
  • Assisted in training new hires on proper devanning procedures and best practices for efficient container unloading.
  • Supported quality control efforts by identifying damaged or defective products upon arrival at the warehouse facility.
  • Operated equipment on vehicle to load, unload or disperse cargo or materials.
  • Loaded and unloaded materials to and from designated storage area.

Sales Representative

UNICEF, New Zealand
09.2013 - 11.2013
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Level 2, 4 - Fitness And Health

Te Wanaga O Aotearoa
Auckland, NZ
07.2014

NCEA Level 1, 2, 3 -

Alfriston College
Manurewa, NZ
12.2012

No Degree - Certificate

International Travel & Tourism
Auckland, NZ
11.2012

Skills

    Customer Service

    Strong multitasking

    Greeting guests

    Team Collaboration

    Cleaning and sanitization

    Educational Activities

    Age-Appropriate Activities

    Strong Work Ethic

    Patience and Tolerance

    Positive Reinforcement

Timeline

Sunday School Teacher

Weymouth Congregation Church
04.2018 - 07.2018

Waitress

Nandos
01.2017 - 03.2017

Retail Worker

Bunnings Warehouse
10.2016 - 12.2016

Barrister

Flame Tree, Quad Cafe
09.2015 - 09.2016

Devanner

Freight Management Ltd
01.2014 - 06.2015

Sales Representative

UNICEF, New Zealand
09.2013 - 11.2013

Level 2, 4 - Fitness And Health

Te Wanaga O Aotearoa

NCEA Level 1, 2, 3 -

Alfriston College

No Degree - Certificate

International Travel & Tourism
Tupe Latoiya Anae