Annu Francis
Auckland
Summary
Innovative and enthusiastic professional engineer with excellent work ethics. Previously worked in the construction industry with building materials and construction techniques. Dedicated to expanding knowledge and building on sustainable environment.
Overview
2
2
years of professional experience
Work History
Production Admin
Smooth-Air Products
08.2024 - Current
- Designed plenums in AutoCAD according to customer specifications and provided design suggestions to customers.
- Gained knowledge and experience in working with CNC router.
- Performed nesting tasks in AutoDesk CAMDuct fabrication.
- Covered for Production Manager and demonstrated the ability to handle workload pressure in his absence.
- Assigned and coordinated jobs across different teams to ensure smooth communication and timely project completions.
- Assisted in meeting production deadlines through diligent monitoring of project progress and proactive issue resolution.
Customer Service Representative
Smooth-Air Products
02.2023 - Current
- Worked closely with technical teams to gain an in-depth understanding of products and technical requirements.
- Enhanced customer satisfaction by providing accurate and timely quotes for products and services.
- Processed orders promptly to increase customer satisfaction.
- Designed plenums using Plenum calculator in MS excel.
- Processed invoices and actively listened to customers, handled concerns quickly.
Site Engineer
Lalichan Zacharias Atelier
06.2022 - 07.2022
- Checked technical designs and drawings for adherence to standards.
- Oversaw quality control and health and safety matters.
- Conducted project site visits to meet with construction staff, evaluate progress and discuss operational issues.
- Supervised and monitored daily tasks of subcontractors.
- Analyzed and interpreted construction designs and specifications created in AutoCAD.
- Recorded daily events and activities to evaluate process and improve productivity.
Education
Master of Engineering - Environmental Engineering
College of Engineering Trivandrum
Kerala, India08.2020
Bachelor of Engineering - Civil Engineering
Viswajyothi College of Engineering & Technology
Kerala, India05.2017
Skills
- AutoCAD
- AutoDesk CAMduct Fabrication
- Dynamics 360 Business Central
- MS Office
- Time Management
- Critical Thinking & Problem Solving
Additional Information
- Gender: Female
- Date of Birth: 9th March 1995
- Visa Status: NZ Resident
- Availability: Full time
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Professional Working
Reference
John Buerano
Production Manager
Smooth-Air Products
johnb@smooth-air.co.nz
+64 278090004
Timeline
Production Admin
Smooth-Air Products
08.2024 - Current
Customer Service Representative
Smooth-Air Products
02.2023 - Current
Site Engineer
Lalichan Zacharias Atelier
06.2022 - 07.2022
Master of Engineering - Environmental Engineering
College of Engineering Trivandrum
Bachelor of Engineering - Civil Engineering
Viswajyothi College of Engineering & Technology
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