Anoai Tianna Laupepa
Leppington,Sydney
Summary
I am a dynamic and results-driven professional with a strong background at New Zealand Post Limited, recognized for achieving production goals and enhancing team collaboration in fast-paced environments. I demonstrate exceptional interpersonal skills and physical fitness, ensuring secure cargo handling, while consistently delivering reliable performance and positive outcomes. I also have experience as a customer-focused ticket taker, with specialization in high productivity and efficient task completion. I possess specialized skills in customer service, ticket validation, and crowd management. I excel at communication, problem-solving, and adaptability to ensure smooth entry processes for events and venues.
Overview
8
8
years of professional experience
Work History
Voice Picker
Primary Connect
10.2024 - 12.2024
- Voice picking involves accurately picking via the A7 system and stacking onto pallets.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Ability to consistently maintain assignment peaks.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Loaded merchandise onto carts or pallets for transport to designated areas.
- Collaborated with team members to ensure that all tasks were completed on time.
- Followed safety procedures while working in the warehouse environment.
Packer
New Zealand Post Limited
12.2020 - 03.2024
- Authorized Regulated Air Cargo Agent (RACA) with the ability to apply security controls.
- Packer involved sorting and scanning parcels to their correct destination.
- Accomplished production goals by working with speed and accuracy.
- Flexible and reliable.
- Physically demanding role
- Able to adapt and learn at a fast rate
- Good geographical knowledge.
- Measured, weighed and counted products and materials.
- Managed stock of packing materials and supplies, requesting resupply as necessary.
NS Flow
Kmart DC
12.2019 - 01.2021
- NS Flow involved general laboring duties, as listed:
- Scanning
- Sorting stock manually (weighing between 2 kg and 25 kg).
- Picking and packing.
- Re-palletising
- Sorting cartons.
- Wrapping pallets
- Used pallet jacks to move items to and from warehouse locations.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
General Hand
MainFreight
Sydney, Australia
12.2018 - 02.2019
- Company Overview: Sydney, NSW.
- General hand involved in outturning inbound linehaul, stocktake, assisting with customer service, bay, and depot searches.
- Working in a fast-paced environment to consistently reach freight departure dates.
- Scan pallets into the system.
- Constant interaction with customers.
- Searching for lost freight.
- Ensuring that lost freight is sent out as soon as possible.
- Cleaning the clusters.
- Completed day-to-day duties accurately and efficiently.
- Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads.
- Maintained a safe work environment by adhering to safety regulations at all times.
Ticketer
P4G
01.2017 - 12.2017
- The ticketer was involved in greeting guests and scanning tickets into venues.
- Greeted customers, answered questions and provided assistance with ticket purchases.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Checked tickets and identifying paperwork for verification of individual identities.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelor of Arts - Psychology
University of Otago
08-2024
Diploma -
McAuley High School
12-2017
Skills
- Strong Written and Verbal Communication
- Adaptable to New Knowledge
- Highly Organized
- Trustworthy Performance
- Positive attitude
- Strong Physical Fitness
- Industrious work ethic
- Responsive to Change
- Strong Interpersonal Skills
- Collaborative Team Member
- Effective Multitasking
- Effective Under Pressure
- Forward-Thinking Approach
- Results-oriented
References
- Jaz Singh, Support Leader NZ Post, 022 197 9162
- Daniel Curtis, Branch Manager for Mainfreight, +61 416 374 692
- Loraine Faigafa, Former co-worker, +64 20 4064 6860
References
References available upon request.
Timeline
Voice Picker
Primary Connect
10.2024 - 12.2024
Packer
New Zealand Post Limited
12.2020 - 03.2024
NS Flow
Kmart DC
12.2019 - 01.2021
General Hand
MainFreight
12.2018 - 02.2019
Ticketer
P4G
01.2017 - 12.2017
Bachelor of Arts - Psychology
University of Otago
Diploma -
McAuley High School
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