Anoop Karnavar
Newtown,WGN
Summary
Experienced Banking professional with a strong background in banking operations, financial analysis, and risk management. Proven track record in driving financial growth, optimising performance, and building strong client relationships. Detail-oriented, adaptable, and skilled in communicating complex concepts effectively. Committed to continuous learning and contributing to organisational success in the banking and finance industry.
Overview
9
9
years of professional experience
Work History
Wholesale and International Operations specialist
Kiwibank
Wellington, New Zealand
07.2023 - Current
- Specialized in identifying and resolving payment discrepancies, facilitating seamless cross-border transactions while adhering to AML compliance standards.
- Investigate and resolve payment discrepancies related to cross-border transactions, ensuring accuracy and compliance with financial regulations.
- Conduct AML screening and due diligence to detect suspicious activities and ensure compliance with financial crime regulations.
- Manage financial market operations, including trade settlements, FX transactions, and cash management.
- Collaborate with international banks, payment service providers, and internal teams to streamline payment processing and reduce transaction failures.
- Utilise SWIFT and other financial messaging systems to monitor and track international payments.
- Analyse transaction trends and provide insights to improve operational efficiency and reduce processing time.
Banking Specialist
Westpac
Wellington, New Zealand
08.2021 - 06.2023
- Assisted clients with personal banking, loans, and insurance services, increasing customer engagement and retention.
- Processed consumer loan applications (auto, personal, mortgage) and guided clients through underwriting and approval.
- Conducted insurance policy consultations, helping clients choose suitable coverage options (auto, home, life).
- Ensured compliance with lending regulations (CCCFA, Fair Lending, AML, KYC) to mitigate risk.
- Provided financial education on loan repayment, credit scores, and risk management.
- Analyzed financial data to identify trends and inform client recommendations.
- Managed customer inquiries and resolved account issues efficiently.
Personal Insurance Consultant
IAG
Christchurch, New Zealand
04.2021 - 07.2021
- Provide product knowledge, underwriting and insurance product support.
- Provide Policy advice and answer general insurance queries via phone and email.
- Provide underwriting approval within set parameters.
- Add value and solutions by providing additional product information and offerings that meet customer needs.
- Work in a collaborative and consultative way with all team members.
Service Delivery Manager
Indusind Bank
Cochin, India
08.2017 - 02.2019
- Responsible for Sales of branch clients & Servicing walk-in-customers, handling queries, information on different products and services, handling front desks when needed and actively working on operation processes of the bank.
- Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related.
- Looking after client servicing at the branch lobby.
- Authorization & audit checks for all operation transactions.
- Managing overall client satisfaction score card for the branch.
- Business lead generation and passing to relevant sales channel.
- Activation of clients on net banking and other non-branch channels.
- Onboarding of new acquired clients through welcome call and audit on sales process. Checking KYC documents on new client Account opening forms.
- Managing TAT for all service & operational transactions.
Education
Post Graduate Diploma - Applied Data Science
University of Canterbury
Christchurch, New Zealand01-2021
Masters - Business Administration
Amrita University
Coimbatore, India01-2017
Bachelors - Business Administration
Mahatma Gandhi University
Kottayam, India01-2015
Timeline
Wholesale and International Operations specialist
Kiwibank
07.2023 - Current
Banking Specialist
Westpac
08.2021 - 06.2023
Personal Insurance Consultant
IAG
04.2021 - 07.2021
Service Delivery Manager
Indusind Bank
08.2017 - 02.2019
Masters - Business Administration
Amrita University
Bachelors - Business Administration
Mahatma Gandhi University
Post Graduate Diploma - Applied Data Science
University of Canterbury