Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

ANSULA FRANCIS

Stokes Valley,WGN

Summary

A highly motivated, adaptable and responsible Social worker ( SWRB provisional registration no: 115757) specialized in Medical and Psychiatric Social Work, who also pursued Masters in Applied Professional Studies- Leadership and Mentoring level 9 at Toi Ohomai Institute of Technology, is seeking a social worker position which will utilize the professional skills developed through past work experiences in this field. I’m a Professional and diligent Social Worker with solid background supporting individuals as well as their family. Handle high caseloads easily, keeping documentation updated and staying on top of individuals' needed. Also have experience in family and individual counseling. Willing to take on any task to support team and help individuals.

Overview

7
7
years of professional experience

Work History

Community Support Worker

NZCL(NZCommunityliving/ NZ Care)
07.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Created, prepared, and delivered reports to various departments.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Developed and maintained relationships with customers to enhance customer satisfaction.

Healthcare Assistant

Oceania Healthcare
09.2019 - 06.2022
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
  • Providing and maintaining safe, individualized quality care to the residents and assist them to achieve the optimum level of well-being for each person under the direction and supervision of a registered Nurse.
  • Liaison with Registered Nurse, Clinical Service Manager and Facility manger on all facets of the role, to ensure that all facility policy.
  • Participation in Individual/team member duties, demonstrating strong team member qualities.
  • Completed medical competency and done meds round with the supervision of the Registered Nurse.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Healthcare Assistant

Ultimate Group , Maupuia
05.2019 - 10.2019
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Communicated effectively with patients and families to provide information about care and treatment.
  • Aided patients with walking and limb exercises to improve strength and balance.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Addiction Social Worker

Unity Group, IRCA
08.2016 - 01.2019
  • Review client background information, interview clients to obtain case history and prepare intake reports as well as the maintenance of records
  • Being part of Multi-disciplinary team in order to develop a better treatment plan for the clients as well as the progress of recovery and relapse prevention.
  • Referring service and social networking among the community to provide legal, financial, and medical and rehabilitation assistance to the clients.
  • Assess Client’s relevant skills, strengths and needs, Assess and investigate eligibility for social benefits and assist clients to sort out options and develop plans of action while providing necessary support and assistance.
  • Counsel the clients and their families to ensure a warm family support and environment to prevent the relapse.
  • Conducting/organizing Alcoholic Anonymous meeting, Al-anon and Al-ateen Meetings every week as well organize follow up activities such as home-visits, telephoning.
  • Supervise social service support workers, trainees/interns and volunteers.

Education

Master of Applied Professional Studies - Leadership And Mentoring

Toi Ohomai Institute of Technology
Mokoia, NZ
03.2020

Master of Science - Social Work

Mahatma Gandhi University
Ernakulam, INDIA
07.2016

Master of Arts - Commerce With Marketting

Madhurai Kamaraj Distance Education
BANGLORE, KARNATAKA, INDIA
05.2015

Bachelor of Arts - Comerce With Computer Application

Mar Athanasious Collage
Kothamangalam, Kerala
06.2013

Skills

  • Case Assessments
  • First aid and CPR
  • Addictions Expertise
  • Confidential Case Documentation
  • Assess Students
  • Grief Processes
  • Crisis Intervention
  • Conflict Resolution
  • Community Training
  • Mandatory Reporting Procedures
  • Disability Care
  • Communication
  • Substance Abuse Treatment
  • Community Outreach Expertise
  • Individual and Group Counseling
  • Community Referrals
  • Analytical Thinking
  • Referrals and Networking
  • Pyschosocial Assessments
  • Patient-Centered Care
  • Family Reunification
  • Group Therapy
  • Client-Centered Counseling
  • MS Office
  • Multidisciplinary Team Collaboration

Reference

Name: Mani Jose Kappen

Designation: Service Delivery Manager, NZCL

Contact Number: 0212284510

Email: Mani.Kappen@nzcommunityliving.com


Name: Rianna Faifua

Designation: Team Leader, NZCL

Contact number: +642102277327

Email: riannafaifua@gmail.com


Name: Sneha James

Designation: Community support worker, NZCL

Contact number: 0224729831

Email: snehajames551@gmail.com

Timeline

Community Support Worker

NZCL(NZCommunityliving/ NZ Care)
07.2022 - Current

Healthcare Assistant

Oceania Healthcare
09.2019 - 06.2022

Healthcare Assistant

Ultimate Group , Maupuia
05.2019 - 10.2019

Addiction Social Worker

Unity Group, IRCA
08.2016 - 01.2019

Master of Applied Professional Studies - Leadership And Mentoring

Toi Ohomai Institute of Technology

Master of Science - Social Work

Mahatma Gandhi University

Master of Arts - Commerce With Marketting

Madhurai Kamaraj Distance Education

Bachelor of Arts - Comerce With Computer Application

Mar Athanasious Collage

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ANSULA FRANCIS