Ant Alder

Personal Insurance Advisor, New Business and Reviews

• ANZ branches Insurance Advisor - Ponsonby, Albany, Royal Oak, and more recently Warkworth
• Working closely with ANZ Branch leadership and coaching ANZ staff members on insurance and how best to generate quality referrals from existing and new ANZ customers particularly for Senior Personal Bankers specializing in new and restructuring of home loans
• Receiving and acting on referrals as received from ANZ bankers and calling customers to book in appointments to go through advice process.
• Creating detailed reports outlining features, benefits and costs associated with several types of life insurance policies
• Providing professional service and assistance to customers in selecting the most suitable life insurance policy for their needs
• Building strong relationships with clients by providing ongoing customer service and support throughout the entire term of the policy
• Evaluating existing life insurance policies for customers to ensure still meeting their current needs
• Interviewing prospective clients to learn about financial needs and discuss any existing coverage
• Participating in team meetings to discuss strategies for increasing sales performance
• Performing administrative tasks, such as maintaining records and handling policy renewals
• Explaining features, advantages, and disadvantages of various policies to promote sale of insurance plans
• Collaborated with underwriters to negotiate favorable terms and conditions for client policies.
• Enhanced customer satisfaction by providing personalized insurance solutions for individual needs.
• Developed comprehensive risk assessments to ensure appropriate coverage recommendations for clients.
• Streamlined the insurance application process for clients, resulting in quicker policy issuance.
• Established credibility as a trusted advisor by consistently offering sound advice based on thorough research of available insurance products.
• Participated in ongoing professional development programs to continuously enhance product knowledge and advisory skills.
• Stayed up-to-date on industry trends and regulations, providing clients with accurate information and advice on their insurance options.

• Personal Insurance., new Business and reviews
• Mining of existing AMP database and identifying new business and review business opportunities
• Communicating with customers and conducting fact find exercises with then to identify potential shortfalls in benefits and sus insured and needs
• Presenting recommendations to customers and taking them through process to allow them to make informed decisions
• Product and benefit comparisons across all aspects of insurers
• Assisting and guiding customers will all aspects of paperwork, applications, and claims
• Capturing all compliance within CRM system and ensuring regulatory requirements adhered to and maintained
• Ensuring CPD requirements adhered to and captured in relevant system
• Product ranges included AIA/ Partners Life/ Asteron/ Fidelity/ Chubb Life/Southern Cross/ NIB

• Reviewed financial documents such as balance sheets, income statements, bank statements and tax returns prior to advising clients
• Developed trust relationships with clients by providing reliable advice that resulted in successful outcomes
• Managed client portfolios under tight deadlines while ensuring accurate record keeping procedures were followed
• Remained up to date on industry news and developments to always provide informed advice
• Utilized effective communication skills to build trust with customers while discussing complex topics related to insurance products
• Researched new products to provide tailored recommendations for each customer's individual needs
• Assisted customers in filing claims accurately and efficiently, providing guidance throughout the process
• Developed comprehensive understanding of insurance coverage and policy options to advise clients on the best course of action
• Negotiated with underwriters for improved coverage and lower premiums for clients
• Maintained up-to-date knowledge of current industry trends and regulations governing insurance policies
• Built and maintained relationships with clients to support satisfaction

• Focusing on Momentum MMI Group Products
• Identified areas where additional services can be offered to increase customer outcome
• Maintained up-to-date knowledge of regulatory changes related to industry
• Negotiated contracts with brokers or fund managers on behalf of clients
• Reviewed portfolio performance against benchmarks regularly to ensure optimal performance
• Advised clients on investments in stocks, bonds, mutual funds, annuities, and other securities
• Performed due diligence before recommending any products or services to customers
• Analyzed investment opportunities, assessed potential risks and rewards, and made recommendations to clients accordingly
• Developed and implemented strategies to increase client base through research and analysis of financial markets
• Provided tax planning advice for minimizing liabilities for high-net-worth individuals
• Education of clients about several types of investments available in the market
• Provided guidance on retirement planning, estate planning, taxation, insurance coverage, and other areas of personal finance
• Ensured compliance with all relevant regulations while managing client portfolios